Brandan Torgerson
Blair
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
5
5
years of professional experience
Work History
Kitchen Team Leader
Casey's Restaurant
Blair
09.2025 - Current
- Supervised kitchen staff to ensure smooth daily operations.
- Maintained cleanliness and organization of kitchen workspace.
- Trained new team members on food preparation procedures.
- Assisted with inventory management and ingredient sourcing.
- Coordinated meal preparation to meet customer demand efficiently.
- Ensured compliance with food safety and sanitation standards.
- Developed and implemented efficient kitchen processes to ensure compliance with food safety regulations.
- Oversaw portion control procedures and monitored waste levels during meal periods.
- Ensured all employees had access to necessary tools and resources required for their job duties.
Event Manager
Fun Services/Fun Rental
Omaha
02.2023 - 08.2025
- Developed event timelines to ensure smooth execution of activities.
- Managed client communications to understand event requirements and preferences.
- Organized setup and teardown processes for various events and rentals.
- Collaborated with team members to enhance customer service during events.
- Implemented safety protocols to ensure secure event environments.
- Provided support to attendees before, during, and after the event as needed.
- Resolved any issues that arose during the course of an event in a timely manner.
- Served as primary contact person responsible for responding to inquiries about events.
- Managed on-site logistics during events, such as registration set-up, audio and visual equipment setup and breakdown.
- Maintained relationships with existing partners while cultivating new ones.
- Coordinated with vendors to ensure timely delivery of materials for events.
- Attended and participated in industry events.
- Handled client questions and concerns via different communication channels to deliver exceptional customer service.
- Maintained adherence to client-event requirements through delegation, prioritizing and management of production phases from concept to execution.
- Facilitated smooth on-site operations, resolving unforeseen issues promptly to avoid disruptions.
Water Restoration Technician
Servpro
Bellevue
08.2022 - 02.2023
- Operated water extraction equipment to remove moisture from affected areas.
- Assessed damage and documented conditions for insurance claims processing.
- Implemented drying techniques to restore structures and prevent mold growth.
- Collaborated with team members to ensure timely project completion and safety.
- Maintained tools and equipment in optimal working condition for efficient use.
- Followed safety protocols to protect self and clients during restoration processes.
- Communicated effectively with clients regarding restoration procedures and timelines.
- Conducted post-restoration inspections to ensure that all areas are completely dried out before leaving the job site.
- Inspected and assessed water damage in residential homes.
- Removed debris from work area after each job was completed.
- Performed demolition of affected materials, such as drywall, flooring, and insulation.
- Installed drying equipment to restore humidity levels within the home.
- Provided customer service to clients throughout the entire restoration process.
- Extracted standing water from the premises using wet-vacs and pumps.
- Repaired damaged walls, floors, ceilings, and other structures within the residence.
- Communicated regularly with supervisor regarding project status updates.
- Sanitized surfaces with antimicrobial solutions to prevent further contamination.
- Tested for mold using a variety of methods including swabbing and air sampling.
- Educated customers on best practices for preventing future water damages.
- Maintained certifications related to industry standards for water damage restoration techniques.
- Maintained records of jobs completed detailing type of services rendered and materials used.
- Operated high-powered cleaning machines to remove dirt and grime from carpets and upholstery.
- Adhered to company policies related to proper disposal of hazardous waste material.
- Monitored progress of restoration process by taking moisture readings at regular intervals.
- Utilized infrared cameras to detect hidden moisture behind walls or under floors.
- Ensured safety protocols were followed while working on hazardous sites containing black water or sewage contamination.
- Refilled and replaced chemical containers to prevent shortages and delays.
- Performed grounds and equipment maintenance to keep facility running smoothly.
- Collected samples to assess water quality and tested for pH, hardness and sediment levels.
- Backwashed filters to remove dirt, grime and buildups.
- Prepared records of plant operations, material quantities and laboratory test results.
- Scrubbed sinks, basins and toilets in bathrooms and sanitized surfaces to protect users from infection.
- Consulted with managers to discuss major repairs to building operating systems.
- Executed proper cleaning procedures utilizing chemical cleaners and power equipment to prevent damage to buildings.
- Performed thorough daily cleaning by dusting and cleaning ceiling vents, surface areas and counters.
- Requisitioned supplies and equipment for cleaning and maintenance duties.
- Cleaned restrooms, emptied waste bins and replenished paper products.
Maintenance Technician
Omaha Henry Doorly Zoo
Omaha
07.2021 - 07.2022
- Maintained equipment and facilities to ensure safe visitor experiences.
- Responded promptly to maintenance requests from staff and management.
- Assisted in the installation of new exhibits and animal habitats.
- Collaborated with team members to troubleshoot equipment malfunctions.
- Performed routine repairs on plumbing, electrical, and mechanical systems.
- Utilized hand tools and power tools effectively for various tasks.
- Documented maintenance activities and reported issues to supervisors.
- Operated hand and power tools to complete repairs.
- Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
- Cleared clogged drains and replaced valves, faucets, and fixtures.
- Repaired or replaced faulty wiring, switches, relays, and other electrical components.
- Replaced defective parts such as bearings, seals, gears, valves.
- Performed preventive maintenance tasks, including lubrication and cleaning of machines and equipment.
- Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
- Diagnosed mechanical problems using visual inspections and test instruments.
- Read and interpreted equipment and work orders to properly perform required maintenance services.
- Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.
- Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
- Completed basic carpentry tasks and installed shelves, hooks, and closet rods to meet customer needs.
- Performed routine maintenance by inspecting drives, motors or belts.
Education
GED -
Fremont High School
Fremont, NE03-2017
Skills
- Kitchen operations
- Food safety compliance
- Inventory management
- Meal preparation
- Staff training
- Event logistics
- Customer service
- Team collaboration
- Time management
- Problem solving
- Effective communication
- Equipment maintenance
- Plumbing repairs
- Client communication
- Project coordination
- Safety protocols
- Facility management
- Snow clearing
- Power and hand tool use
- Safety awareness
- Mechanical expertise
- Power tools proficiency
- Hand tools expertise
- OSHA
- Hand and power tools
Affiliations
- Animal Lover
- Family Oriented
- Video Gamer
References
References available upon request.
Timeline
Kitchen Team Leader
Casey's Restaurant
09.2025 - Current
Event Manager
Fun Services/Fun Rental
02.2023 - 08.2025
Water Restoration Technician
Servpro
08.2022 - 02.2023
Maintenance Technician
Omaha Henry Doorly Zoo
07.2021 - 07.2022
GED -
Fremont High School