Brandon Payne

Sales and Service Technician

Garrett Tire And Auto Center

Hastings

12.2024 - Current

Provided exceptional customer service during service calls and repairs.
Operated heavy machinery to complete excavation and grading tasks efficiently.
Conducted daily inspections of equipment for safety and maintenance compliance.
Collaborated with team members to coordinate site operations and workflow.
Implemented safety protocols while operating equipment in various conditions.
Assisted in training new operators on equipment handling and safety practices.
Maintained cleanliness and organization of work area to promote safety standards.
Operated multiple pieces of heavy equipment in a safe and efficient manner to excavate land for construction projects.
Operated front end loader to move dirt and different base materials.
Loaded and unloaded trucks with construction materials such as gravel, sand, and asphalt.
Followed safety protocols while operating machinery in order to avoid accidents or injuries.
Operated excavators and other construction equipment to properly grade land.
Performed routine inspections on all heavy machinery prior to use.
Transported materials around construction sites to work locations.
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Identified needs of customers promptly and efficiently.
Prioritized and organized tasks to efficiently accomplish service goals.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Maintained updated knowledge through continuing education and advanced training.
Assisted with customer requests and answered questions to improve satisfaction.
Repaired or replaced defective parts on customer equipment as necessary.
Operated hydraulic hoists to lift and transport heavy materials safely.
Researched new technologies that could improve overall efficiency of the service truck operations.
Conducted regular inventory checks of service truck stock levels to ensure adequate supply of parts.
Responded quickly to emergency calls for breakdowns or malfunctions of customer equipment.
Provided technical advice for maintenance issues related to customer equipment.
Performed tire rotations and installations efficiently and accurately.
Assisted customers with service inquiries, providing information on available options.
Performed oil changes, lube jobs, filter replacements, and other minor maintenance services on customer vehicles.
Checked all fluid levels including engine oil, transmission fluid, coolant, power steering fluid, brake fluid and windshield washer solvent.
Operated lifts in order to raise vehicle off ground for access underneath it.
Inspected tires and checked tire pressure to ensure proper inflation levels.
Tested batteries in order to determine their state of charge.
Checked tire pressure and performed tire repairs, installations and maintenance tasks.
Verified that repairs were completed correctly by performing road tests after service completion.
Diagnosed issues with braking systems and suspension components.
Installed batteries, shock absorbers and exhaust systems.
Rotated tires and checked brakes on vehicles.
Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights.
Performed automotive preventive maintenance and inspected tires.
Maintained tools, test equipment and materials, keeping work areas organized.
Documented work performed on repair orders, submitting reports to supervisor for implementation into corporate system.
Documented technical and system work performed for each vehicle on repair order.
Sealed punctures in tubeless tires by inserting adhesive material and expanding rubber plugs into punctures.
Located and repaired punctures in tires, applied patches, or advised on replacement for severely damaged rubber.