Brandon Roath
Grand Island
Summary
Dynamic retail leader with a proven track record at Sam's Club, driving growth through innovative marketing and exceptional customer service. Skilled in data analysis and employee training, I excel in optimizing operations and enhancing member experiences, ensuring profitability and efficiency across multiple departments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
AM Merch Lead
Sam's Club
09.2019 - Current
- Managed stocking and resets to enhance shopping experience for members.
- Conducted audits on categories and high-shrink items to minimize losses.
- Ensured club readiness for member shopping through meticulous organization.
- Trained associates on operational guidelines and layout adherence.
- Oversaw hiring, training, and termination of associates as needed.
- Assisted with receiving tasks to maintain inventory accuracy.
Overnight Team Lead
Sam's Club
06.2017 - 09.2019
- Managed stocking and resets to ensure club readiness for members each morning.
- Trained associates on CIM and cross-merchandising techniques.
- Educated team on immediate processing of hot freight onto sales floor.
- Conducted hiring, training, and termination of associates as needed.
- Assisted in creating schedules to optimize staff coverage.
- Facilitated receiving and checking in of truck deliveries effectively.
Marketing and Membership Assistant Manager
Sam's Club
02.2017 - 06.2017
- Executed innovative marketing campaigns and promotions to increase club visibility.
- Achieved 103% membership growth against financial plan year-to-date.
- Managed finances by optimizing staffing hours to reduce costs.
- Secured new business and consumer memberships, enhancing overall profitability.
- Transformed membership program into top market competitor through effective selling strategies.
- Trained associates on best practices for promoting memberships and credits.
- Ensured members received value during every shopping experience in club.
- Oversaw operations in fresh area and front end during staffing shortages.
Overnight Assistant Manager
Sam's Club
02.2016 - 02.2017
- Managed stock replenishment and resets to ensure optimal club readiness each morning.
- Trained associates on CIM and effective cross-merchandising techniques.
- Instructed team members on prompt handling of hot freight for immediate floor placement.
Hardlines Assistant Manager
Sam's Club
06.2015 - 02.2016
- Executed new layouts and resets for technology, photo, wireless, tires, hardlines, seasonal, and clothing departments.
- Managed finances by optimizing labor hours.
- Increased profitability by launching new products promptly and marking down obsolete items.
- Transformed electronics area from negative performance to positive customer visits.
- Assisted with electronic resets in Council Bluffs and Grand Island during club updates.
- Cross-trained associates to proficiently operate photo, wireless, and electronics departments.
- Ensured members experienced satisfaction during every shopping visit.
- Supported operations in fresh area and front end during staffing shortages.
Technology Team Lead
Sam's Club
Lincoln
06.2012 - 02.2015
- Oversaw Wireless, Electronics, Photo, office supplies, and office furniture departments.
- Delegated daily tasks to associates to enhance operational efficiency.
- Established new layouts and promotions to boost product visibility.
- Conducted daily inventory checks to minimize shrinkage.
- Received shipments and secured merchandise in the lock-up area.
- Fostered friendly, professional interactions with club members.
- Contributed to successful openings of Sam’s Club locations in Moline, IL and Papillion, NE.
Education
Bachelor degree - IT
SNHU
Manchester09.2025
Biology - Forensic Science
Concordia University
Seward, Ne06.2012
Skills
- Technical proficiency
- AI knowledgeable
- Data analysis
- Project management
- Customer service
- Employee training
- Problem solving
References
Available upon request
Certification
- forklift trainer
- Orientation Ambassador
- Food handlers license
Timeline
AM Merch Lead
Sam's Club
09.2019 - Current
Overnight Team Lead
Sam's Club
06.2017 - 09.2019
Marketing and Membership Assistant Manager
Sam's Club
02.2017 - 06.2017
Overnight Assistant Manager
Sam's Club
02.2016 - 02.2017
Hardlines Assistant Manager
Sam's Club
06.2015 - 02.2016
Technology Team Lead
Sam's Club
06.2012 - 02.2015
Bachelor degree - IT
SNHU
Biology - Forensic Science
Concordia University