Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brenda Berner

Sidney,NE

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

20
20
years of professional experience

Work History

Administrative Assistant

Sidney Public Schools
Sidney, NE
09.2015 - Current
  • Managed incoming communications, ensuring timely responses to inquiries
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Maintained inventory of office supplies and placed orders.

Restaurant Bar Owner

Hangar Bar & Grill
Gurley, NE
05.2006 - 08.2015
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Managed payroll, daily deposits, and cost controls.

Education

High School Diploma -

Sidney Public School
Sidney, NE
05-1983

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Dependable and responsible
  • Flexible and adaptable
  • Multitasking
  • Excellent communication
  • Calm under pressure
  • Organization and time management
  • Computer skills
  • Critical thinking

Timeline

Administrative Assistant

Sidney Public Schools
09.2015 - Current

Restaurant Bar Owner

Hangar Bar & Grill
05.2006 - 08.2015

High School Diploma -

Sidney Public School
Brenda Berner