Summary
Overview
Work History
Education
Skills
Testout - PC Pro
Timeline
Generic

Brenden Waltke

Resident Assistant
Lincoln

Summary

Versatile professional with a proven track record at Baxter Auto Group, excelling in client relations and audit coordination. Skilled in DHCP/DNS ethernet, firewall proficiency, and fostering inclusive environments. Achieved significant improvements in customer satisfaction and operational efficiency through innovative solutions and effective time management.

Experienced with handling diverse administrative duties and front-office management. Utilizes strong organizational abilities to maintain orderly and efficient office environments. Knowledge of effective communication techniques ensures positive interactions with clients and staff.

Overview

2
2
years of professional experience

Work History

Receptionist Administrator

Baxter Auto Group
07.2024 - Current
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Assigned stock numbers to incoming vehicles, and conducted regular audits of stock-books to ensure accurate reporting.
  • Developed and maintained organized filing systems, reducing retrieval time for important documents.

Resident Assistant

Southeast Community College
07.2024 - Current
  • Facilitated conflict resolution among roommates and neighbors by mediating discussions and proposing fair solutions.
  • Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
  • Improved communication between residents and management through consistent updates and informative newsletters.
  • Supported students experiencing mental health challenges by actively listening, offering resources, and connecting them with appropriate support services.

Omni-Directional Associate

Kohl's
06.2023 - 04.2024
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Provided timely deliveries of purchased goods and helped prepare SFS (Ship from Store) units for travel.
  • Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
  • Facilitated training sessions for new employees, ensuring smooth onboarding process.

Education

Associate of Science - Criminal Justice

Southeast Community College
Lincoln, Nebraska, NE
05.2001 -

Associate of Science - Cyber Security

Southeast Community College
Lincoln, Nebraska, NE
05.2001 -

High School Diploma -

Wilber-Clatonia Public Schools
Wilber, NE
05.2001 -

Skills

    Client relations

    DHCP/DNS ethernet and firewall proficient

    TCP and IP and DNS

    Firewall functionality

    Firewall erection

    Time Management

    Organization

    Audit Coordination

Testout - PC Pro

Certified through "Testout", this achievement proves the recipient is proficient with hardware technologies of a computer.

Timeline

Receptionist Administrator

Baxter Auto Group
07.2024 - Current

Resident Assistant

Southeast Community College
07.2024 - Current

Omni-Directional Associate

Kohl's
06.2023 - 04.2024

Associate of Science - Criminal Justice

Southeast Community College
05.2001 -

Associate of Science - Cyber Security

Southeast Community College
05.2001 -

High School Diploma -

Wilber-Clatonia Public Schools
05.2001 -
Brenden WaltkeResident Assistant