Brent Walker
Omaha
Summary
Product-focused professional with a proven track record of bridging client needs, product strategy, and engineering execution across healthcare staffing and SaaS environments. Experienced in driving end-to-end product initiatives—from client onboarding and implementation to feature delivery and optimization—with a strong focus on improving user experience and operational efficiency. Skilled at translating complex customer requirements into actionable product roadmaps, managing cross-functional collaboration, and delivering data-driven solutions that increase adoption, satisfaction, and time-to-value. Adept at partnering with clients, sales, and technical teams to align business goals with scalable product outcomes, while bringing hands-on expertise in PRD development, competitive analysis, and sprint planning to deliver impactful results in fast-paced, high-growth environments.
Overview
9
9
years of professional experience
Work History
Client Product Manager
Praos Health
08.2025 - 04.2026
- Act as the primary bridge between clients, implementation, and engineering teams, translating customer needs into clear, actionable product requirements.
- Collaborated on solutions involving complex system logic and multi-step workflows.
- Manage and prioritize the Client Request Board, evaluating requests, creating PRDs, and coordinating with engineering to deliver high-impact solutions.
- Partner with clients to understand workflows and pain points, using insights to inform product decisions and enhance user experience.
- Improved operational workflows across data processing and system integrations.
- Support sprint planning and backlog refinement, ensuring development teams have clear, actionable user stories aligned with business goals.
- Role concluded due to company-wide layoff following organizational shutdown.
Account Executive
Remarkable
05.2025 - 06.2025
- Drive outbound outreach to identify and engage electrical contractors, leveraging CRM tools and strategic targeting to build a qualified sales pipeline.
- Conduct product demos and tailored presentations, effectively communicating the value of Remarkable’s procurement software to prospective clients.
- Collaborate with marketing, product, and customer success teams to optimize lead generation efforts and ensure a seamless post-sale transition.
- Represent Remarkable at industry events and trade shows to expand market presence, build relationships, and generate high-quality B2B leads.
Product Manager
Medical Solutions
11.2022 - 03.2024
- Led Customer On-boarding Initiatives: Developed and executed a comprehensive on-boarding process for new clients, resulting in a 20% increase in customer satisfaction and a 15% reduction in time-to-value.
- Integrated AI-driven technology: Led the implementation of an AI resume ingestion tool, reducing candidate application time by 30%, enhancing candidate experience, and increasing overall completion rates by 20%.
- Utilized data-driven methodologies: to identify and eliminate bottlenecks in client on-boarding processes, leading to a 15% improvement in customer satisfaction.
- Product and Value Communication: Delivered clear, data-driven presentations to clients about the value of products and services, improving alignment with customer goals.
- Customer Engagement: Conducted in-person and virtual meetings to assess client needs and provide customized solutions, leveraging digital tools for seamless engagement.
- Wrote comprehensive user stories and acceptance criteria for development teams, facilitating the successful execution of product features and ensuring alignment with business objectives.
Product Manager
Fusion Medical Staffing
12.2021 - 11.2022
- Managed End-to-End Customer On-boarding: Successfully led the on-boarding process for key clients, coordinating with Sales and Product Support to ensure seamless integration and a 25% improvement in user adoption.
- Conducted comprehensive process analysis: to identify inefficiencies in customer on-boarding, implementing process improvements that reduced on-boarding time by 25% and improved customer retention.
- Customer-Centric Solutions: Delivered educational resources and training on product features to key stakeholders, addressing pain points and driving a 30% increase in utilization.
- Stakeholder Collaboration for Process Improvements: Partnered with internal teams to streamline client on-boarding processes, improving operational efficiency and driving a 25% increase in adoption rates.
- Performed Business Analyst duties by gathering and documenting detailed requirements from stakeholders, ensuring a clear understanding of project goals and user needs.
- Accepted a Product Owner position at Medical Solutions in November 2022 to expand my experience in Product Ownership and take on greater responsibility.
Product Owner
02.2021 - 12.2021
- Developed and managed end-to-end program for operational process improvement, focusing on optimizing workflows and reducing inefficiencies, which resulted in a 30% increase in user satisfaction.
- Operational Strategy Development: Partnered with senior leadership to develop and execute operational strategies, directly contributing to the successful launch of three major product features within the first six months.
- Led cross-functional teams: in the implementation of data-driven process enhancements, driving operational excellence and achieving significant improvements in system performance.
- Technical Documentation: Created and maintained detailed technical documentation and product artifacts, streamlining knowledge transfer and reducing support requests by 25%.
- Defined and tracked key success metrics for live customer experience initiatives, using insights to refine support strategies and improve user engagement by 25%.
- Navigated a pandemic-induced layoff with resilience, utilizing the period for professional development by enhancing my skill-set and positioning for robust contributions in future roles.
Lifecycle Marketing Manager
Field Nation
05.2019 - 04.2020
- Marketplaces Experience: Managed the communication strategy for a major platform transition, improving marketplace trust and increasing screened provider participation by 50% YOY.
- Sales Enablement: Partnered with sales teams to identify and capitalize on marketplace opportunities, aligning with customer needs and increasing platform participation by 20%.
- Oversaw communication projects and market research efforts to inform product development and marketing strategies.
- Led communication projects and market research to inform product development strategies.
- Apr. 2020 - Company downsized due to economic impact of COVID-19 pandemic.
Web Content Strategist
U.S. Bank
09.2017 - 04.2019
- User-Centric Design: Led user research and iterative design processes for a new intranet platform, improving employee engagement and achieving over 18 million monthly visits.
- Cross-Functional Collaboration: Coordinated with cross-functional teams to ensure the successful implementation of content strategies, resulting in a 30% increase in user satisfaction.
- Conducted user research to drive content strategy and product improvements.
- Managed multiple facets of client projects including content development and design on various platforms and interfaces, communication strategy, relationship management, and data analytics.
Education
Bachelor of Sciences -
University of South Dakota
01-2014
Skills
- KPI tracking
- Project planning
- Product strategy
- Product lifecycle management
- Product roadmaps
- Data-driven decision making
Timeline
Client Product Manager
Praos Health
08.2025 - 04.2026
Account Executive
Remarkable
05.2025 - 06.2025
Product Manager
Medical Solutions
11.2022 - 03.2024
Product Manager
Fusion Medical Staffing
12.2021 - 11.2022
Product Owner
02.2021 - 12.2021
Lifecycle Marketing Manager
Field Nation
05.2019 - 04.2020
Web Content Strategist
U.S. Bank
09.2017 - 04.2019
Bachelor of Sciences -
University of South Dakota