Brice Morgan
Columbus
Summary
Skilled Internet Technician with comprehensive understanding of network architecture and troubleshooting. Notable experience in technical support, installation, and maintenance of internet services. Strengths include strong analytical skills, problem-solving abilities, and customer service orientation. Past roles involved successful resolution of complex network issues for diverse clientele, ensuring optimal connectivity and customer satisfaction.
Resourceful Internet Technician known for high productivity and efficient task completion. Specialized in network troubleshooting, hardware configuration, and cybersecurity protocols. Excel at problem-solving, communication, and adaptability, ensuring seamless network functionality and customer satisfaction.
Overview
9
9
years of professional experience
2017
2017
years of post-secondary education
Work History
Internet Technician
Stealth broadband
Humphrey
04.2024 - Current
- Installed and configured internet equipment for residential and business clients.
- Diagnosed and resolved connectivity issues for customers quickly and efficiently.
- Conducted routine maintenance on network systems to ensure optimal performance.
- Collaborated with team members to improve installation processes and service quality
Contractor
Sjuts woodworking
Humphrey
09.2022 - 04.2024
- Operated and maintained woodworking machinery to ensure efficient production processes.
- Collaborated with team members to design and create custom wood products.
- Kept clients informed about progress status updates throughout the entire process.
- Evaluated existing structures for repair or replacement options.
Air Force crew chief
Air Force
Columbus
09.2016 - 09.2022
- Supervised daily operations of crew during missions and training exercises.
- Coordinated equipment maintenance and inspections for operational readiness.
- Trained junior personnel on safety protocols and operational procedures.
- Repaired and replaced hydraulic components in various industrial machinery.
- Conducted routine maintenance on electrical equipment and systems to ensure functionality.
- Diagnosed electrical malfunctions using testing devices and troubleshooting techniques.
Education
Emerson Hubbard High School
Emerson, NESkills
- Network troubleshooting
- Internet installation
- Equipment configuration
- System maintenance
- Critical thinking
- Electrical diagnostics
- Adaptability to change
- Client relationship management
- Hardware installation
Accomplishments
- Was awarded many awards for my handwork and dedication in the military including honors for crew chief of the year Air Force wide.
Timeline
Internet Technician
Stealth broadband
04.2024 - Current
Contractor
Sjuts woodworking
09.2022 - 04.2024
Air Force crew chief
Air Force
09.2016 - 09.2022
Emerson Hubbard High School