Hardworking, organized, and dependable worker. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities and learn new skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Operations Coordinator
Duet
09.2009 - Current
Advocating for persons supported with developmental and intellectual disabilities
Accomplishing multiple tasks within established timeframes.
Managing and motivating employees to be productive and engaged in work.
Resolving staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maximizing performance by monitoring daily activities and mentoring team members.
Onboarding new employees with training and new hire documentation.
Cross-training existing employees to maximize team agility and performance.
Ensuring compliance with state regulations and company requirements by implementing policy and procedure training programs for staff members.
Establishing team priorities, maintain schedules and monitor performance.
Creating employee schedules and filling call-outs
Evaluating employee performance and convey constructive feedback to improve skills.
Maintaining professional demeanor by staying calm when addressing unhappy or angry employees.
Successfully manage/audit financial budgets of others.
Maintaining effective working relationships with guardians, doctors, social workers, landlords, financial advisors, etc...
Managing investigations into potential violations of laws or regulations, ensuring swift resolution and corrective actions when necessary.
Live-Out Nanny
Chad And Catherine Manning
09.2006 - 09.2009
Resolved conflicts between siblings or peers by employing effective problem-solving techniques promoting harmonious relationships.
Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
Assisted in potty training efforts for toddlers while maintaining a patient and supportive approach.
Ensured strong relationships with parents, ensuring open communication regarding their child''s progress and needs.
Managed daily schedules for children, including meals, playtime, homework assistance, and bedtime routines.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Assisted with housekeeping duties.
Played games, worked on puzzles, and read books to young children.
Helped children complete homework assignments and school projects.
Administered medications when necessary following parents'' instructions and guidelines closely monitoring any adverse reactions.
Monitored schedules to maintain sleeping, eating, and school schedules for children.
Performed light housekeeping duties relevant to childcare areas ensuring cleanliness and safety standards were maintained consistently.