BRODY APPLEBY
Omaha
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Striving to become more knowledgeable about the ever-changing industry. Strong understanding of social media and marketing tactics used online
Overview
8
8
years of professional experience
Work History
INSIDE SALES
JOHNSTONE SUPPLY
05.2020 - Current
- Helped customers in the HVAC industry in fast-paced environment.
- helped with training new employees on customer service, upselling and organizing strategies.
- Attended meeting and sales events to learn latest developments and brainstorm new selling strategies.
- Took/taking online courses to make myself a more knowledgeable employee
- Helped customers set up new accounts with Johnstone
WAREHOUSE
JOHNSTONE SUPPLY
04.2019 - 01.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and forklifts to receive and transport items from various warehouse locations.
FRONT DESK AGENT
Holiday Inn Express Hotel
01.2016 - 01.2018
- Greeted customers with a friendly attitude to ensure they had a positive stay
- Answered customer telephone calls promptly and appropriately handled needs.
- Maintained clean and organized front desk areas to uphold polished company image.
- Implemented marketing and promotional initiatives to increase occupancy.
Education
High School Diploma -
MILLARD WEST
Omaha, NE05.2019
Skills
- Goals and Performance
- Social media experience
- Solution Coordination
- Time Management
- Customer Service and Assistance
- Verbal and Written Communication
Accomplishments
Brought on new accounts to Johnstone.
handed out countless applications to ensure a contractors would return, and continue to buy from johnstone.
I ended my first year as one of the highest producing counters guys.
Finished my KBC JU online courses.
Timeline
INSIDE SALES
JOHNSTONE SUPPLY
05.2020 - Current
WAREHOUSE
JOHNSTONE SUPPLY
04.2019 - 01.2020
FRONT DESK AGENT
Holiday Inn Express Hotel
01.2016 - 01.2018
High School Diploma -
MILLARD WEST
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