Overview
Work History
Education
Skills
Timeline
Generic

Brooke Becker

Elkhorn

Overview

4
4
years of professional experience

Work History

Assistant Property Manager

Edward Rose and Sons
06.2024 - Current
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and the office.
  • Handled tenant complaints promptly and appropriately.
  • Completed final move-out walk-throughs and organized the make ready process.
  • Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
  • Kept accurate records of all resident and tenant correspondence.
  • Served as point-of-contact between residents and building personnel thereby effectively managing daily concerns or inquiries.
  • Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements.
  • Organized community events to foster positive relationships between tenants and build a sense of community within the property.

Leasing Consultant

Edward Rose and Sons
06.2023 - 06.2024
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
  • Conducted thorough market research to stay informed of current trends and competitor offerings.
  • Increased tenant satisfaction by promptly addressing concerns and resolving issues.
  • Responded to requests and scheduled appointments for property showings.
  • Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.


Assistant Manager

Palm Beach Tan
07.2022 - 06.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Tanning Consultant

Palm Beach Tan
03.2022 - 07.2022
  • Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
  • Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
  • Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
  • Educated clients on health and safety of tanning facilities and procedures.

Education

High School Diploma -

Elkhorn South High School
Elkhorn, NE

Skills

  • Strong communication skills
  • Fair housing regulations
  • Tenant issue resolution
  • Leasing and sales
  • Property tours and inspections
  • Telephone and email etiquette

Timeline

Assistant Property Manager

Edward Rose and Sons
06.2024 - Current

Leasing Consultant

Edward Rose and Sons
06.2023 - 06.2024

Assistant Manager

Palm Beach Tan
07.2022 - 06.2023

Tanning Consultant

Palm Beach Tan
03.2022 - 07.2022

High School Diploma -

Elkhorn South High School

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Brooke Becker