Brooke Becker
Elkhorn
Overview
4
4
years of professional experience
Work History
Assistant Property Manager
Edward Rose and Sons
06.2024 - Current
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and the office.
- Handled tenant complaints promptly and appropriately.
- Completed final move-out walk-throughs and organized the make ready process.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Kept accurate records of all resident and tenant correspondence.
- Served as point-of-contact between residents and building personnel thereby effectively managing daily concerns or inquiries.
- Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements.
- Organized community events to foster positive relationships between tenants and build a sense of community within the property.
Leasing Consultant
Edward Rose and Sons
06.2023 - 06.2024
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Responded to requests and scheduled appointments for property showings.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
Assistant Manager
Palm Beach Tan
07.2022 - 06.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Tanning Consultant
Palm Beach Tan
03.2022 - 07.2022
- Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
- Educated clients on health and safety of tanning facilities and procedures.
Education
High School Diploma -
Elkhorn South High School
Elkhorn, NESkills
- Strong communication skills
- Fair housing regulations
- Tenant issue resolution
- Leasing and sales
- Property tours and inspections
- Telephone and email etiquette
Timeline
Assistant Property Manager
Edward Rose and Sons
06.2024 - Current
Leasing Consultant
Edward Rose and Sons
06.2023 - 06.2024
Assistant Manager
Palm Beach Tan
07.2022 - 06.2023
Tanning Consultant
Palm Beach Tan
03.2022 - 07.2022
High School Diploma -
Elkhorn South High School