Cara Jones
Omaha
Summary
Dedicated to delivery of highest quality customer service. Demonstrating effective leadership with experience managing all levels of multiple aspects of job including budgeting, project management, administration and account management.
Overview
8
8
years of professional experience
Work History
Client Success Liaison
Fusion Medical Staffing
01.2021 - Current
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
- Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
- Maintained up-to-date knowledge of industry trends, sharing insights with colleagues to drive continuous improvement efforts.
- Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
National Account Manager
OccuVAX
08.2018 - 11.2020
- Improved profit opportunities by cultivating expansion of existing customer base and networking to generate leads for new accounts.
- Developed and strengthened relationships with national customer accounts.
- Resolved customer issues with speed and accuracy to maintain satisfaction.
- Met with customers to give sales presentations, negotiate contracts and promote services.
Office Manager
Heartland Family Service
05.2017 - 08.2018
- Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation.
- Oversaw appointment scheduling and itinerary coordination.
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
- Hired, managed, developed and trained staff, established and monitored goals and conducted performance reviews.
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
Education
Master of Science - Family and Consumer Science
University of Nebraska
2005
Bachelor of Science - Human Resources and Family Sciences
University of Nebraska
1998
Skills
- Strong interpersonal communication
- Proficient in managing multiple tasks
- Skilled in managing conflicts
- Proficient analytical comprehension
- Staff training/development
- Client-focused service
- Exemplary verbal & written communication
Timeline
Client Success Liaison
Fusion Medical Staffing
01.2021 - Current
National Account Manager
OccuVAX
08.2018 - 11.2020
Office Manager
Heartland Family Service
05.2017 - 08.2018
Master of Science - Family and Consumer Science
University of Nebraska
Bachelor of Science - Human Resources and Family Sciences
University of Nebraska
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