Carissa Linse
Omaha
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Airline Customer Service Agent
Unifi
10.2022 - Current
- Greet passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Provide high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Work effectively in fast-paced environments.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Engaged customers to find amiable and appropriate solutions to transportation issues and conflicts.
- Reviewed and updated customer information to maintain up-to-date records for high-quality service.
- Established and cultivated relationships with travel partners, providing clients with smooth ticketing processes.
- Work efficiently with multiple computer systems including some coding.
Lot Porter
Woodhouse Dealership
06.2020 - 09.2022
- Communicated with service team and other staff to assist customers.
- Maintained physical appearance of lot to attract customers to business.
- Communicated with coworkers and managers about completed duties.
- Parked and retrieved cars according to customer needs.
- Escorted drivers to vehicles and helped load or carry large items.
Education
High School Diploma -
Cornerstone Christian School
Bellevue, NE05.2020
Skills
- Issue Resolution
- Detail Oriented
- Customer Service
- Problem-Solving
- Active Listening
- Decision-Making
Timeline
Airline Customer Service Agent
Unifi
10.2022 - Current
Lot Porter
Woodhouse Dealership
06.2020 - 09.2022
High School Diploma -
Cornerstone Christian School
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