Carol Aufenkamp
Auburn
Summary
As an employee, my foremost goal is to contribute effectively to business operations by upholding exceptional customer service, honesty, and integrity, while also advancing the company’s growth and long-term vision.
Overview
30
30
years of professional experience
Work History
Team Member
Caseys's #1752
07.2025 - Current
- Enhanced customer experiences by providing prompt assistance and resolving issues effectively.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
Trainer
Frosted Diamond Ranch
11.2019 - Current
- Established strong relationships with clients, providing guidance on horse selection and maintenance practices.
- Coached and trained students in basic care and maintenance of horses and stables in addition to riding technique, form, and skills.
- Inspected, prepared, cleaned, disinfected, and maintained comfortable horse stable and enclosures.
- Maintained animal health records, treating minor injuries, and reporting serious injuries to owners for consultation with veterinarians.
- Established a professional reputation as a reliable, skilled horse trainer capable of producing consistent results while prioritizing the safety and well-being of each equine athlete under their care.
Sr. Landscaping Foreman
Mulhall's Nursery
05.1995 - 11.2007
- Managed daily operations of landscaping crew, ensuring tasks met project deadlines and quality standards.
- Coordinated scheduling for multiple landscaping projects, optimizing resource allocation and crew efficiency.
- Implemented best practices for landscape design and installation, enhancing overall project aesthetics.
- Communicated effectively with clients to understand project requirements and address concerns promptly.
- Trained and mentored new team members on equipment usage and safety protocols.
- Developed strong relationships with clients by providing excellent customer service addressing concerns promptly ensuring satisfaction throughout the project lifecycle.
Education
Bachelor of Science - Animal Science
University of Nebraska, Lincoln
Lincoln, Nebraska, NE05-2004
Skills
- Problem-solving aptitude
- Interpersonal relations
- Negotiation and conflict resolution
- Scheduling and coordinating
- Managing operations and efficiency
- Work Planning and Prioritization
- Team development
- Multitasking
- Positive attitude
- Effective communication
Timeline
Team Member
Caseys's #1752
07.2025 - Current
Trainer
Frosted Diamond Ranch
11.2019 - Current
Sr. Landscaping Foreman
Mulhall's Nursery
05.1995 - 11.2007
Bachelor of Science - Animal Science
University of Nebraska, Lincoln