Carolyn Carolyn
Omaha
Summary
Dynamic and results-driven professional with extensive experience as a Senior Shift Supervisor at CDS. Proven track record in enhancing team efficiency through effective training and mentoring. Skilled in workplace safety and quality control, consistently improving service delivery and customer satisfaction. Adept at strategic planning and fostering strong team relationships.
Overview
9
9
years of professional experience
1
1
Certification
Work History
SENOIR SHIFT SUPERVISOR
CDS
09.2024 - Current
- Oversaw daily operations and ensured adherence to safety protocols.
- Trained and mentored new staff on company procedures and best practices.
- Streamlined workflow processes, enhancing team efficiency and productivity.
- Managed inventory levels, coordinating with supply chain for timely order fulfillment.
- Conducted regular performance evaluations, providing constructive feedback to team members.
- Implemented quality control measures to maintain high standards of service delivery.
- Resolved customer inquiries and complaints, improving overall satisfaction rates.
- Collaborated with management to develop strategic initiatives for operational improvements.
- Maintained high safety standards by conducting routine inspections and implementing necessary corrective actions.
Sales Associate
Walmart
09.2016 - 01.2017
Education
High School Diploma -
Lenoir Community College
Kinston, NCSkills
- Workplace safety
- Motivational skills
- Team management
- Employee training
- Staff development
- Compliance monitoring
- Scheduling expertise
- Customer service
- Attention to detail
- Goal oriented
- Verbal and written communication
- Decision-making
- Relationship building
- Training and mentoring
- Team building
- Safety protocols
- Staff discipline
- Employee motivation
- Coaching and mentoring
- Analytical thinking
- Conflict resolution
- Policy and procedure development
- Task delegation
- Processes and procedures
- Quality control
- Public speaking
- Complex Problem-solving
- Documentation and reporting
- Strategic planning
- Workflow management
- Policy enforcement
- Employee development
- Schedule development
Certification
- [Area of certification], [Company Name] - [Timeframe]
Timeline
SENOIR SHIFT SUPERVISOR
CDS
09.2024 - Current
Sales Associate
Walmart
09.2016 - 01.2017
High School Diploma -
Lenoir Community College