Cayden Phillips

• Monitored branch financial performance by analyzing monthly reports.
• Conducted team-building activities, strengthening interdepartmental relationships.
• Streamlined branch operations by optimizing workflow processes.
• Improved service delivery with targeted training programs.
• Work closely with branch manager to fulfill team goals and expectations.

• Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
• Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
• Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
• Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.

Handled client transactions daily, including deposits, withdrawals, money transfers, loan payments, and selling cashier's checks.