Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charity Doebelin

Omaha

Summary

Dynamic and results-driven professional with extensive experience in store operations at QuikTrip. Proven leadership in team management and customer service, achieving profitability goals through effective inventory control. Skilled in multitasking and fostering positive relationships, enhancing store performance while ensuring a clean and safe environment for both customers and employees.

Overview

10
10
years of professional experience

Work History

2nd Assistant Store Manager

QuikTrip
10.2023 - 05.2025
  • Coordinated store events and promotional activities to entice new customers and foster loyalty among existing patrons.
  • Participated in regular staff meetings to discuss store performance metrics, address potential issues, and celebrate successes as a team.
  • Maintained a high level of product knowledge to effectively assist customers in making informed purchasing decisions.
  • Assisted in achieving store profitability goals through diligent inventory management and loss prevention efforts.
  • Maintained in-store presence to provide excellent customer service.
  • Assumed certain management responsibilities in absence of store manager.
  • Developed strong relationships with vendors and suppliers to secure favorable pricing terms on merchandise orders while maintaining stock levels necessary for optimal store performance.

Store Manager

Kwik Stop
06.2022 - 09.2023
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Preload Operations Supervisor

United Parcel Service, UPS
01.2015 - 03.2022
  • Implemented cost-saving initiatives by analyzing expenses, identifying waste, and recommending necessary adjustments to budget allocations.
  • Maintained accurate records of employee hours worked, overtime accrued, and time-off requests to ensure proper payroll processing and adherence to labor laws.
  • Oversaw inventory management to minimize disruptions in the supply chain while maintaining adequate stock levels for efficient operations.
  • Collaborated cross-functionally to troubleshoot issues, resolve problems, and implement solutions for process inefficiencies.
  • Reduced package handling time by optimizing loading procedures and training staff on best practices.
  • Coordinated logistics efforts between multiple departments to streamline transportation processes for improved delivery times and reduced costs.
  • Established clear expectations for staff members regarding work ethic, punctuality, attendance policies as well as overall professionalism in the workplace environment.

Education

GED -

Kanesville Alternative HS
Omaha, NE
06-1997

Skills

  • Effective leadership
  • Store operations
  • Team management
  • Employee scheduling
  • Delegation
  • Customer service
  • Multitasking and organization
  • Friendly and positive
  • Store merchandising
  • Team leadership

Timeline

2nd Assistant Store Manager

QuikTrip
10.2023 - 05.2025

Store Manager

Kwik Stop
06.2022 - 09.2023

Preload Operations Supervisor

United Parcel Service, UPS
01.2015 - 03.2022

GED -

Kanesville Alternative HS

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Charity Doebelin