Cheyenne Jacobson
Fullerton
Summary
Skilled Health Information Analyst with comprehensive understanding of health information systems. Experience includes data analysis, electronic health record (EHR) management, and maintaining patient confidentiality in compliance with HIPAA regulations. Strengths embody strong analytical skills, proficiency in healthcare terminology and billing processes, and the ability to work effectively in team environments.
Overview
7
7
years of professional experience
Work History
HIM Analyst
Boone County Health Center
12.2023 - Current
- Copied medical records and performed various clerical tasks as required.
- Located, retrieved, sent and scanned medical record data.
- Verified accuracy and overall completeness of medical records by auditing and reviewing patient information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Office Administrator
Niewohner Entities
09.2022 - 11.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
Personal Banking Associate
Cornerstone
03.2021 - 08.2022
- Streamlined branch operations by collaborating with team members to optimize efficiency and improve workflow processes.
- Resolved complex customer issues promptly, escalating matters when necessary to ensure timely resolutions and maintain client satisfaction.
- Handled sensitive customer inquiries with discretion and professionalism, maintaining strict adherence to privacy regulations.
- Assisted customers in opening new accounts, ensuring thorough understanding of available products and services.
- Enhanced customer satisfaction by providing personalized banking solutions tailored to individual needs.
Center Assistant
Central Nebraska Community Action Partnership
05.2018 - 01.2021
- Set up classroom equipment and organized activities.
- Handled sensitive information with discretion, maintaining confidentiality across all interactions with clients and colleagues alike.
- Collaborated with others to support student independence, empowerment and learning.
- Worked with young students with challenging behaviors
- Provided instruction and support under teacher's supervision.
- Assisted in the planning and execution of events, resulting in successful experiences for attendees.
- Assisted coworkers and staff members with special tasks on daily basis.
Education
Certificate ( Certified Nursing Assistant) -
Central Community College
Columbus, NE06.2018
High School Diploma -
East Butler Public Schools
Brainard05.2018
Skills
- Health and safety
- Classroom Organization
- Special Needs Care
- CPR training
- Motor skills development
- Friendly and respectful
- Caring and responsible
- Time management
- Child Supervision
- Infant care
- Cleaning and sanitizing
- Early Childhood Education
- Medical record management
- HIPAA compliance
- Medical terminology
- Proficiency in Windows
Timeline
HIM Analyst
Boone County Health Center
12.2023 - Current
Office Administrator
Niewohner Entities
09.2022 - 11.2023
Personal Banking Associate
Cornerstone
03.2021 - 08.2022
Center Assistant
Central Nebraska Community Action Partnership
05.2018 - 01.2021
Certificate ( Certified Nursing Assistant) -
Central Community College
High School Diploma -
East Butler Public Schools