Chinne Dai
Prague
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Lc Quality Dental
06.2021 - 08.2021
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Resolved customer problems and complaints.
Front Desk Receptionist
Dai Auto Repair
01.2021 - 05.2023
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Assisted guests with special requests, ensuring a personalized and memorable stay.
- Resolved guest complaints promptly, fostering an atmosphere of understanding and goodwill.
- Conducted regular inventory checks on office supplies, ordering replacements as needed to maintain optimal productivity levels at the front desk.
Ice Cream Scooper
Thomas Sweets
03.2023 - 08.2023
- Enhanced customer experience by providing prompt and friendly service while scooping ice cream.
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Assisted in inventory management by restocking ice cream flavors and supplies to ensure availability for customers.
- Contributed to store efficiency by working closely with team members during high volume hours, ensuring timely service.
- Prepared waffle cones and other specialty items, offering a variety of options for customer preferences.
- Adhered to food safety guidelines for proper storage of ice cream products, maintaining freshness and quality.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Operated cash register, taking payments and issuing customer receipts.
Social Media Manager
Emory University Center For Counseling And Wellbeing
09.2023 - Current
- Increased brand awareness by developing and implementing effective social media strategies.
- Enhanced product appeal by designing creative and visually captivating content for various marketing campaigns.
- Developed innovative solutions to design challenges, leading to improved user experience on digital platforms.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Developed targeted advertising campaigns, driving website traffic and generating leads.
Oxford Professional Clothing Closet
Emory University
09.2023 - Current
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Boosted brand awareness by creating and executing innovative marketing campaigns.
Mascot
Emory University
11.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Education
BBA - Economics
Oxford College of Emory University
Oxford, GA05.2025
High School Diploma -
The Wilberforce School
Princeton, NJ06.2023
Skills
- Task Prioritization
- Excellent Communication
- Fluent in Chinese
- Friendly
- Critical Thinking
- Dependable and Responsible
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Mascot
Emory University
11.2023 - Current
Social Media Manager
Emory University Center For Counseling And Wellbeing
09.2023 - Current
Oxford Professional Clothing Closet
Emory University
09.2023 - Current
Ice Cream Scooper
Thomas Sweets
03.2023 - 08.2023
Front Desk Receptionist
Lc Quality Dental
06.2021 - 08.2021
Front Desk Receptionist
Dai Auto Repair
01.2021 - 05.2023
BBA - Economics
Oxford College of Emory University
High School Diploma -
The Wilberforce School
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