Christian Daley
Bennington,NE
Summary
Dynamic professional with a proven track record at Bellevue University, excelling in program coordination and strategic planning. Skilled in relationship building and KPI monitoring, I have successfully enhanced student engagement and streamlined processes, driving significant improvements in operational efficiency and communication across departments.
Highly organized professional with proven track record in coordinating complex tasks and ensuring seamless operations. Adept at managing schedules, resources, and stakeholders to achieve project goals effectively. Renowned for fostering teamwork and adapting to dynamic environments, making significant contributions to organizational success.
Overview
8
8
years of professional experience
Work History
Veteran Assistance Coordinator
Bellevue University
Bellevue, NE
01.2025 - Current
- Coordinated program schedules and events to enhance student engagement and academic success.
- Managed communication between departments to streamline processes and improve information flow.
- Assisted in developing marketing materials for university programs, increasing visibility and outreach efforts.
- Conducted research on best practices to inform strategic decisions within the department.
- Facilitated training sessions for new staff on operational procedures and university policies.
Owner/Operator
Bennington Candle Company
Bennington, NE
05.2024 - Current
- Managed inventory levels, optimizing stock management and reducing waste.
- Implemented cost-saving initiatives, streamlining operations without compromising quality.
- Analyzed market trends to inform product development and sales strategies.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Consulted with customers to assess needs and propose optimal solutions.
Talent Acquisition Manager
Gregg Young Automotive Group
Omaha, NE
01.2023 - 07.2024
- Directed full-cycle recruitment for 13 dealership locations across three states, achieving an average of 1.4 hires per day through strategic sourcing, pipeline development, and proactive outreach.
- Spearheaded campus recruiting initiatives and scholarship programs to attract high-potential emerging talent.
- Supported end-to-end onboarding, benefits administration, and executive-level hiring processes.
- Collaborated with hiring managers to identify staffing needs and create effective job descriptions.
Account Manager
Toast
Omaha, NE
05.2021 - 12.2022
- Cultivated strong client relationships to enhance customer satisfaction and retention.
- Developed and executed strategic account plans aligning with client goals and company objectives.
- Analyzed market trends to identify growth opportunities and inform account strategies.
- Collaborated with cross-functional teams to deliver tailored solutions for clients' needs.
- Resolved client issues efficiently using Salesforce, Zendesk, and JIRA, tracking tickets to drive timely resolutions and continuous improvement.
- Served as client advocate by gathering feedback and collaborating with product teams to inform enhancements and increase usage.
Lead Supervisor (Escalations)
Walmart.com
Omaha, NE
05.2018 - 04.2021
- Led a team of 15–20 escalation specialists, delivering coaching, performance reviews, and conflict resolution to boost team performance and KPIs.
- Functioned as Escalations Manager for high-priority client issues, maintaining exceptional customer satisfaction in a high-volume environment.
- Monitored key performance indicators and implemented process improvements to enhance efficiency and effectiveness.
- Developed training materials that improved onboarding experiences for new hires.
Education
High School Diploma -
Creighton Preparatory School
Omaha, NENo Degree - Business With An HR Emphasis
Bellevue University
Bellevue, NE01-2027
Skills
- Multitasking and organization
- Relationship building
- MS office
- Project coordination
- Strategic planning
- CRM: Salesforce, Zendesk, JIRA
- KPI Monitoring & Performance Coaching
- Servant Leadership & Team Development
Timeline
Veteran Assistance Coordinator
Bellevue University
01.2025 - Current
Owner/Operator
Bennington Candle Company
05.2024 - Current
Talent Acquisition Manager
Gregg Young Automotive Group
01.2023 - 07.2024
Account Manager
Toast
05.2021 - 12.2022
Lead Supervisor (Escalations)
Walmart.com
05.2018 - 04.2021
High School Diploma -
Creighton Preparatory School
No Degree - Business With An HR Emphasis
Bellevue University