Christian Pierson
Omaha
Summary
Dynamic customer service professional with experience at Hy-Vee, excelling in problem resolution and customer relations. Proven ability to enhance customer satisfaction through effective communication and multitasking. Successfully managed volunteer projects, demonstrating leadership and organizational skills while maintaining budgetary constraints. Committed to fostering positive customer experiences and operational efficiency.
Overview
2
2
years of professional experience
Work History
Hy-Vee Customer Service Worker
Hyvee
11.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
Eagle Scout Project
Myself
02.2025 - 04.2025
- Managed and motivated the volunteers that helper me to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for the volunteers.
- Controlled costs to keep my project operating within a tight budget.
Rides and Attractions Operator
Vala's Pumpkin Patch
08.2023 - 11.2024
- Operated rides efficiently, ensuring safety and enjoyment for all guests.
- Conducted regular equipment inspections to identify maintenance needs and enhance ride reliability.
- Enforced safety protocols diligently, minimizing risk and ensuring compliance with industry standards.
- Facilitated team collaboration during busy periods, improving communication and service speed.
Education
Bachelor of Science - Atmospheric Sciences And Meteorology
University of Nebraska, Lincoln
Lincoln, Nebraska, NE05-2029
Associate of Arts - Arts
Metropolitan Community College
Omaha, NE05-2025
Skills
- Assertiveness
- Customer service
- Email management
- Language proficiency
- Multitasking and organization
- Customer relations
- Problem resolution
- Customer satisfaction measurement
Timeline
Eagle Scout Project
Myself
02.2025 - 04.2025
Hy-Vee Customer Service Worker
Hyvee
11.2023 - Current
Rides and Attractions Operator
Vala's Pumpkin Patch
08.2023 - 11.2024
Bachelor of Science - Atmospheric Sciences And Meteorology
University of Nebraska, Lincoln
Associate of Arts - Arts
Metropolitan Community College
Eagle Scout
I started cub scouts in 1st grade then worked hard and stayed focused to climb all the way up until I reached my goal of Eagle Scout.