Christina Buckland
Omaha
Summary
Proactive medical assistant with a proven track record in enhancing operational efficiency and patient satisfaction. Skilled in coordinating appointments and managing patient records with meticulous attention to detail. Recognized for effective communication and organizational abilities in fast-paced healthcare environments.
Overview
11
11
years of professional experience
Work History
Medical Assistant
Brain Health Nebraska
Omaha
11.2022 - Current
- Educated patients on treatment plans and medication instructions.
- Coordinated patient appointments and follow-up visits efficiently.
- Managed patient records using electronic health record systems.
- Communicated effectively with patients to address concerns or questions.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Trained new staff on prior authorization processes and procedures.
Medical Assistant
Blue Sky Neurology/HCA
Englewood
09.2015 - 12.2022
- Collected required documentation by communicating effectively with healthcare providers to support patient care.
- Evaluated prior authorization requests for medical services and treatments to ensure timely patient access.
- Executed daily duties with precision and meticulous attention to detail.
- Proposed innovative ideas that improved team collaboration and patient outcomes.
Education
Associate of Arts - Medical Assistant/EKG Technician
Denver Technical College
Denver, CO05-1996
Skills
- EHR management
- Appointment scheduling
- Prior authorizations
- Medical terminology
- Healthcare compliance
- Patient education
Timeline
Medical Assistant
Brain Health Nebraska
11.2022 - Current
Medical Assistant
Blue Sky Neurology/HCA
09.2015 - 12.2022
Associate of Arts - Medical Assistant/EKG Technician
Denver Technical College