Self-motivated and dedicated versatile professional employee with a 20+ year successful record utilizing analytical thinking and positive people management skills to exceed sales goals and provide excellent customer service.
Overview
21
21
years of professional experience
Work History
Account Manager
Chesterman Co
09.2020 - Current
Collaborated with sales team to identify potential upsell opportunities and expand client base.
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Managed a diverse portfolio of products to maximize sales for company and customers.
Shared Optimization Project Manager
EA Sween Co dba Deli Express
12.2009 - 09.2020
Partner with leadership team in creating forecasts, recommendations and strategic/tactical plans based on financial data, product data, business insights, and market knowledge to quantify problems and progress
Ensure internal teams have ongoing access to updated analytics and visibility into relevant aspects of company operations. Conduct ongoing reviews on key company performance metrics and generate reports to measure progress
Assemble and lead cross-functional teams to implement, monitor and track progress, and present outcomes to senior leadership throughout all phases of projects as diverse as structured right-sizing of operational footprint to enhancing technology for delivery team
Utilize routing software to plan and develop routing solutions for the Direct Store Delivery Division in order to effectively minimize travel time, meet business requirements and comply with the Department of Transportation rules and regulations.
Manage corporate cell phone plan
District Manager
EA Sween Co dba Deli Express
04.2006 - 12.2009
Led activities to achieve sales goals including route efficiency and profit objectives, customer service, retention, payroll, loss prevention, merchandise presentation and operating expenses.
Positively boosted DSD initiatives through weekly communication process
Managed, coached and trained team members that have achieved elite recognition
Increased program penetration at store level by focusing on customer needs and wants
Consistently assisted other District Managers to ensure all routes serviced customer base
Territory Sales Manager
EA Sween Co dba Deli Express
01.2004 - 04.2006
Marketed new products and services to maximize sales and shelf space within existing accounts
Created effective plans, in partnership with sales support, to maintain and grow route
Partnered with cross-functional team
Education
Bachelor of Science - Business Administration
University Nebraska-Kearney
1999
Skills
Interpersonal Skills
Communicaton Skills
Leadership
Staff Development
Microsoft Office Suite
Appian Logistics Software
Cross-Functional Team Member
Inventory Management
Customer Relations
Performance Evaluations
Team Leader
Safety Incident Investigation
Organizational Skills
Change Management
Project Management
Account Management
Accomplishments
Earned President's Club honors in 2007 & 2008 for exceeding District sales goals by at least 10%
Selected Manager of the Quarter twice in 2014
Earned President's Club honors in 2014 for improving the safety training curriculum for DSD workforce.
Timeline
Account Manager
Chesterman Co
09.2020 - Current
Shared Optimization Project Manager
EA Sween Co dba Deli Express
12.2009 - 09.2020
District Manager
EA Sween Co dba Deli Express
04.2006 - 12.2009
Territory Sales Manager
EA Sween Co dba Deli Express
01.2004 - 04.2006
Bachelor of Science - Business Administration
University Nebraska-Kearney
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