Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Claribel Martinez

Omaha

Summary

Server with strong customer service skills. Known for delivering order accuracy and resolving conflicts effectively. Eager to enhance customer experiences in a fast-paced environment.

Overview

3
3
years of professional experience

Work History

Server/Cashier

Tipico Helado
Omaha
10.2023 - Current
  • Delivered exceptional customer service in a fast-paced ice cream shop.
  • Delivered outstanding customer service, enhancing overall customer satisfaction.
  • Addressed and resolved customer complaints swiftly, ensuring high satisfaction levels.
  • Took orders from customers accurately and in a timely manner.
  • Assisted customers in selecting flavors and toppings to enhance their experience.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Coordinated training sessions for new servers, fostering a collaborative team environment.

Education

University of Nebraska At Omaha
Omaha, NE
08-2029

High School Diploma -

South High
Omaha, NE
05-2024

Skills

  • Order accuracy
  • Payment processing
  • Order management
  • Beverage preparation
  • Upselling techniques
  • Customer service
  • Time management
  • Conflict resolution
  • Team building

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Server/Cashier

Tipico Helado
10.2023 - Current

University of Nebraska At Omaha

High School Diploma -

South High
Claribel Martinez