Claribel Martinez
Omaha
Summary
Server with strong customer service skills. Known for delivering order accuracy and resolving conflicts effectively. Eager to enhance customer experiences in a fast-paced environment.
Overview
3
3
years of professional experience
Work History
Server/Cashier
Tipico Helado
Omaha
10.2023 - Current
- Delivered exceptional customer service in a fast-paced ice cream shop.
- Delivered outstanding customer service, enhancing overall customer satisfaction.
- Addressed and resolved customer complaints swiftly, ensuring high satisfaction levels.
- Took orders from customers accurately and in a timely manner.
- Assisted customers in selecting flavors and toppings to enhance their experience.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Coordinated training sessions for new servers, fostering a collaborative team environment.
Education
University of Nebraska At Omaha
Omaha, NE08-2029
High School Diploma -
South High
Omaha, NE05-2024
Skills
- Order accuracy
- Payment processing
- Order management
- Beverage preparation
- Upselling techniques
- Customer service
- Time management
- Conflict resolution
- Team building
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Server/Cashier
Tipico Helado
10.2023 - Current
University of Nebraska At Omaha
High School Diploma -
South High