Cody Boness
Alliance
Summary
Dedicated Universal Banker with a history of meeting and exceeding company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Focused on building client rapport and assess needs to provide appropriate resources and products. Excellent reputation for resolving customer problems, improving customer satisfaction, and driving overall operational improvements, and focusing on strong interpersonal, organizational and computer skills.
Overview
14
14
years of professional experience
Work History
Relationship Banker
BMO Bank Of Montreal
06.2021 - 08.2023
- Resolved customer complaints and disputes to maintain satisfaction and loyalty.
- Cultivated strong customer relationships by providing tailored advice and services.
- Maintained in-depth product and service knowledge for well-informed customer advice.
- Analyzed customers' financial information to deliver personalized account guidance.
- Implemented strategies to increase customer retention, enabling investment growth.
- Interviewed customers to obtain information needed for opening accounts or renting safe-deposit boxes.
- Facilitated customer transactions, including deposits, withdrawals and transfers.
- Continually boosted branch production by consistently exceeding all monthly and quarterly sales goals. Was recognized as a top performer for the fiscal year 2022.
Speech Teletherapy Coordinator
Alliance Public Schools
09.2020 - 05.2021
- Supported teacher in development of individual learning strategies.
- Maintained positive attitude and affirmatively communicated with each student.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Contacted parents to discuss student progress and set up meetings.
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
- Worked cooperatively with students of various culturally diverse backgrounds and learning styles.
- Built and maintained effective communication and relationships with students, teachers, support staff and parents.
- Played essential role in delivering individualized services and supporting instruction.
Family Support Worker
Family 4Ward, Inc.
10.2019 - 09.2020
- Organized activities for birth parents and in-home support counselors.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Developed rapport to create safe and trusting environment for care.
- Visited home environments to help clients develop life, technical and job skills.
- Promoted community integration by providing extensive physical, emotional and social support.
- Interviewed individuals and families to assess needs and provide informational resources.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
Para Educator
Alliance Public Schools
09.2015 - 09.2019
- Provide diverse assistance to teachers, including clerical support, classroom management, and document coordination
- Implemented speech exercises and used repetition, which enabled students to grasp new reading concepts quickly
- Assessed student assignments to check quality and completeness and assign grades
- Supported student learning objectives through personalized and small group assistance to support classroom instruction
- Oversight of students in classroom, halls and playground to monitor, enforce rules and support lead teacher
- Performed special tasks such as weekly speech practices one-on-one to help students with special needs learn and grow
- Reviewed students’ progress using Dibbles method, analysis of test scores and homework completion
- Organized Media Center and Library areas each day to keep classroom well-maintained
- Kept learning environments focused, inclusive and supportive at all times
- Maintain all state and federal documents required for meal preparation and service for Early Childhood Education
Day Care Provider
Self-Employeed
05.2009 - 08.2015
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs
- Met with parents about daily activities, positive developments and issues
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions
- Enforced rules and managed behavior through developmentally appropriate discipline
- Offered top-notch care to 6+ children at once, ranging in age from Infant to 5 years
Education
Bachelor of Science - Sociology With An Emphasis in Social Work
Grand Canyon University
Phoenix, AZ08.2021
Skills
- Record preparation and maintenance
- Cash Handling
- Meeting preparation
- Strategic planning and execution
- Performance analysis
- Effective communication
- Activity organization
- Presentations and public speaking
- Performance tracking and evaluations
- Brand building
- Quality control management
- Confidentiality
- Call center operations
- Conflict resolution skills
- Crisis intervention training
- Community resources
- Family services
- Microsoft Office Suite
- Case Management Basics training
- Behavior mirroring
- Domestic violence prevention
- Educational programs
- Disadvantaged youth programs
- Intakes and assessments
- Policy and procedure adherence
- Scheduling and calendar management
- Operations Support
- IEP compliance
- Recordkeeping Requirements
References
Jennifer Schrawyer, Support Banker
BMO Bank
Alliance, NE.
308-762-4405
jennifer.com@bmo.com
Chris Nelson, Plant Manager
Parker Hannifin Corp.
Alliance, Ne.
308-763-3304
csnelson@parker.com
Patti Barnt, Direct Care Provider
Family 4Ward, Inc.
Alliance, NE
308-280-0025
patti.barnt@family4ward.com
Timeline
Relationship Banker
BMO Bank Of Montreal
06.2021 - 08.2023
Speech Teletherapy Coordinator
Alliance Public Schools
09.2020 - 05.2021
Family Support Worker
Family 4Ward, Inc.
10.2019 - 09.2020
Para Educator
Alliance Public Schools
09.2015 - 09.2019
Day Care Provider
Self-Employeed
05.2009 - 08.2015
Bachelor of Science - Sociology With An Emphasis in Social Work
Grand Canyon University
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