Cole Donadio
Holdrege
Summary
Results-driven Assistant General Manager with a strong focus on team leadership, operations oversight, and customer satisfaction. Proven ability to enhance performance through effective training and decision-making.
Detail-oriented and proactive leader with a solid background in inventory control and sales strategies. Known for effective decision-making and team motivation, contributing to increased operational efficiency and customer loyalty.
Overview
5
5
years of professional experience
Work History
Assistant General Manager
Victra Verizon Wireless
Kearney, NE
05.2022 - Current
- Led daily operations, ensuring adherence to company policies and procedures.
- Trained and mentored team members to enhance performance and customer service skills.
- Analyzed sales data to identify trends and implement strategies for revenue growth.
- Developed and maintained strong relationships with customers, fostering loyalty and satisfaction.
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
Parts Specialist
Orilleys Auto Parts
Holdrege, NE
09.2021 - 04.2022
- Streamlined parts inventory management using advanced tracking systems to enhance operational efficiency.
- Provided expert assistance to customers in selecting appropriate automotive components, ensuring satisfaction and repeat business.
- Mentored new staff on best practices for parts identification and customer service protocols, improving team performance.
- Conducted regular audits of stock levels to maintain accuracy and minimize discrepancies in inventory records.
Education
High School Diploma -
Holdrege High School
Holdrege, NE05-2021
Skills
- Staff management
- Inventory control
- Operations management
- Staff development
- Operations oversight
- Budget control
- Sales techniques
- Sales coaching
- Customer service
- Decision-making
- Team leadership
- Inventory management
Timeline
Assistant General Manager
Victra Verizon Wireless
05.2022 - Current
Parts Specialist
Orilleys Auto Parts
09.2021 - 04.2022
High School Diploma -
Holdrege High School