Summary
Overview
Work History
Education
Skills
Car enthusiast
Timeline
Generic
Collin Headley

Collin Headley

Omaha,NE

Summary

Experienced automotive professional with over 7 years in the industry, with a strong background. Starting as a lot porter all the way to F&I manager. Proven ability to support dealership operations from the ground up, deliver exceptional customer service, and drive revenue through effective sales and F&I solutions. Skilled in building relationships, managing high-volume workflows, and closing deals with integrity and efficiency.

Overview

7
7
years of professional experience

Work History

Account Manager

Shiftly Auto
04.2025 - Current
  • Set and achieved company defined sales goals.
  • Contributed to team objectives in fast-paced environment.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Built relationships with customers and community to promote long term business growth.

Sales Associate

Superior Honda of Omaha
07.2024 - 04.2025
  • Achieved high levels of customer satisfaction through consistent follow-ups post-sale to address any questions or concerns.
  • Adapted quickly to new technologies/systems adopted by the dealership for a more seamless sales experience.
  • Raised survey scores by creating a friendly, fun, and comfortable experience.
  • Followed-up on hot Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.

F&I Manager

Edwards CDJR of Omaha
02.2023 - 07.2024
  • Worked hand and hand with management and sales team to resolve any issues that arose during the sales process. Ensuring seamless transactions for customers.
  • Improved CSI by entitling efficient process, also by making transactions transparent.
  • Consistently met and exceeded profit goals. Making the dealership more profitable.
  • Trained sales staff to help them be better salesmen, and strived to inspire sales staff to work to get to finance.
  • Ensuring that all deals that are done in house are sent to the bank efficiently to make sure we can keep cash flow in order.
  • Maintained a PRU of $1,700 with a VSC rate of 65%
  • Completed a average of 100 deals a month.

Automotive Sales Consultant

Baxter CDJR of Omaha / Edwards CDJR of Omaha
07.2020 - 02.2023
  • Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
  • Delivered exceptional customer service, addressing concerns and resolving issues promptly.
  • Developed strong relationships with customers for repeat business and referrals.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Boosted customer satisfaction by providing personalized consultations and vehicle recommendations.

Auto Detailer

Baxter CDJR of Omaha
08.2019 - 07.2020
  • Detailed vehicles daily for the dealership.
  • Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
  • Maintained a clean and organized workspace, ensuring every vehicle was detailed efficiently and safely
  • Cleaned upholstery, carpet and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Buffed vehicles body panels and blemishes in the paint to make sure they looked brand new

Service Lot Porter

Baxter CDJR of Omaha
11.2018 - 08.2019
  • Increased efficiency in vehicle movement, effectively managing keys.
  • Communicated with service team and other staff to assist customers.
  • Ensured timely delivery of vehicles to customers by coordinating with the technicians and advisors.


Education

Finance And Insurance Manager Compliance - Finance And Insurance

Dealer Alliance
07.2023

High School Diploma -

Millard North High School
05.2018

Skills

  • Customer Satisfaction
  • Funding Procedures
  • Time Management
  • Positivity
  • Team Focused
  • Operational Efficiency
  • Detail Oriented
  • Reliability
  • Leadership
  • CDK
  • Routeone
  • CRM Fluidity

Car enthusiast

Was born into a car family, was not a big fan of cars until I was around 12 years old and fell in love with a GTO Judge. Since then I have picked up the car genes from my dad and grandpa. At the moment I have 2 leisure cars, one being a 1999 Pontiac Trans Am and one being a 2009 Cadillac CTS V.

Timeline

Account Manager

Shiftly Auto
04.2025 - Current

Sales Associate

Superior Honda of Omaha
07.2024 - 04.2025

F&I Manager

Edwards CDJR of Omaha
02.2023 - 07.2024

Automotive Sales Consultant

Baxter CDJR of Omaha / Edwards CDJR of Omaha
07.2020 - 02.2023

Auto Detailer

Baxter CDJR of Omaha
08.2019 - 07.2020

Service Lot Porter

Baxter CDJR of Omaha
11.2018 - 08.2019

High School Diploma -

Millard North High School

Finance And Insurance Manager Compliance - Finance And Insurance

Dealer Alliance

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Collin Headley