Corey Hicks
Bellevue
Summary
Operations Manager with a proven track record at Camping World, excelling in employee training and equipment maintenance. Known for enhancing team accountability and communication, leading to improved performance outcomes. Strong problem-solving skills and an unwavering work ethic drive operational excellence and customer satisfaction.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Experienced with diagnosing and repairing diesel engines, ensuring operational efficiency and reliability. Utilizes advanced mechanical skills to troubleshoot and resolve complex issues effectively. Knowledge of preventive maintenance and safety protocols, contributing to prolonged machinery lifespan and optimal performance.
Overview
16
16
years of professional experience
Work History
Operations Manager
Camping World
05.2023 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Technician
Camping World
03.2017 - 05.2023
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Diesel Mechanic
Mobile Fleet
11.2016 - 03.2017
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
- Troubleshot electrical system issues accurately to reduce the likelihood of recurring problems down the line.
- Inspected and adjusted brakes, steering systems and wheel bearings to address related issues.
- Installed new systems and components in vehicles.
- Disassembled and repaired diesel engines in automobiles, trucks, buses, and construction vehicles.
Diesel Mechanic
Vander Haag’s
12.2014 - 11.2016
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
- Completed DOT inspections
- Troubleshot electrical system issues accurately to reduce the likelihood of recurring problems down the line.
91B Wheeled Vehicle Mechanic
United States Army
09.2009 - 11.2014
- Provided valuable input during unit planning sessions to ensure adequate resources were allocated for wheeled vehicle maintenance and repair operations.
- Assisted in the recovery of disabled vehicles in both field exercises and actual operations to ensure minimum disruption to mission objectives.
- Enhanced fleet readiness by performing preventative maintenance checks and services on various types of military vehicles.
- Contributed to mission success by efficiently managing work orders for scheduled maintenance tasks on a diverse array of military vehicles.
- Troubleshot vehicle faults and successfully operated heavy diesel equipment.
- Performed wheeled vehicle recovery operations.
- Assessed vehicles to identify degree of malfunction or damage.
Education
High School Diploma -
Bellevue East Highschool
Bellevue, NE05-2006
Skills
- Problem solving
- Time management
- Equipment maintenance
- Operations management
- Unsurpassed work ethic
- Employee training
Timeline
Operations Manager
Camping World
05.2023 - Current
Technician
Camping World
03.2017 - 05.2023
Diesel Mechanic
Mobile Fleet
11.2016 - 03.2017
Diesel Mechanic
Vander Haag’s
12.2014 - 11.2016
91B Wheeled Vehicle Mechanic
United States Army
09.2009 - 11.2014
High School Diploma -
Bellevue East Highschool
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