Courtney Brennick
St. Paul
Summary
Dynamic professional with experience in retail operations at Dollar General Store and a few other retail jobs, excelling in customer service and money handling. A fast learner committed to improving and achieving business growth through strategic planning and exceptional service.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Dollar General Store
11.2024 - Current
- Assisted in daily store operations and maintained optimal inventory levels.
- Supported team in achieving sales targets through effective merchandising strategies.
- Trained new employees on product knowledge and customer service standards.
- Collaborated with management to develop promotional displays and marketing initiatives.
- Implemented best practices for loss prevention, contributing to improved store security measures.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Increased sales through effective merchandising strategies and targeted promotions.
Daycare Worker
Kids Academy
03.2022 - 11.2024
- Supervised daily activities, ensuring safe and engaging environments for children.
- Developed and implemented age-appropriate educational programs to enhance learning outcomes.
- Communicated regularly with parents regarding children's progress and behavioral development.
- Collaborated with team members to create a structured routine promoting social skills and cooperation.
- Maintained cleanliness and organization of classroom spaces, adhering to health and safety standards.
- Monitored individual needs of children, providing personalized support and encouragement.
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Implemented creative arts and crafts projects to foster imagination and enhance fine motor skills development among children.
Assembly Line Operator
Overhead Door Co.
09.2020 - 12.2020
- Operated assembly line machinery to ensure efficient production flow.
- Conducted quality inspections on finished products to maintain standards.
- Collaborated with team members to troubleshoot and resolve production issues.
- Maintained clean and organized work area to promote safety and efficiency.
- Followed safety protocols to minimize workplace hazards during operations.
- Adapted quickly to changes in production schedules and priorities.
Hosuekeeper
Westfield Quality Care
04.2020 - 10.2020
- Maintained cleanliness and sanitation standards in resident living areas and common spaces.
- Conducted regular inspections to ensure compliance with health and safety regulations.
- Assisted in training new staff on cleaning protocols and best practices.
- Developed efficient cleaning schedules to optimize workflow across multiple areas.
- Ensured proper handling and storage of cleaning supplies, adhering to safety guidelines.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Cashier
Casey's Gas Station
11.2019 - 04.2020
- Processed customer transactions efficiently using point-of-sale system.
- Maintained accurate cash drawer, ensuring balanced transactions at end of shifts.
- Collaborated with team members to streamline checkout procedures during peak hours.
- Greeted customers entering store and said, "Thank you." or "Have a nice day!"
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Central Valley High School
Greeley, NESkills
- Customer service
- Money handling
- Time management
- Customer Service
- Retail operations
- Fast learner
Languages
English
Full Professional
Timeline
Assistant Manager
Dollar General Store
11.2024 - Current
Daycare Worker
Kids Academy
03.2022 - 11.2024
Assembly Line Operator
Overhead Door Co.
09.2020 - 12.2020
Hosuekeeper
Westfield Quality Care
04.2020 - 10.2020
Cashier
Casey's Gas Station
11.2019 - 04.2020
High School Diploma -
Central Valley High School