Courtney Marsh
Anselmo
Summary
Seasoned Medical Billing/Coding Specialist with over 20 years of experience, including a pivotal role at Central Nebraska Medical Clinic. Expert in data entry documentation and customer service. Skilled in team collaboration and problem-solving, my work ensures compliance and efficiency in healthcare billing.
Overview
25
25
years of professional experience
Work History
Medical Billing / Coding Specialist
Central Nebraska Medical Clinic
Broken Bow, NE
10.2002 - Current
- Use computer system to record weekly expenditures and balances
- Review account information to confirm patient and insurance information is accurate and complete
- Keep accounts current with facility-approved reporting and analysis strategies
- Submit and accurately process insurance claims with related medical code verifications and assessments
- Apply HIPAA privacy and security regulations while handling patient information
- Contact insurance providers to verify insurance information and obtain billing authorization
- Complete and submit appeals for denied claims
- Prepare and submit claims to insurance companies and governmental agencies
- Review claims for coding accuracy
- Resolve and clarify codes and diagnoses with conflicting, missing and unclear information by consulting with doctors and others and by participating in coding team's regular meetings
- Use ICD-10-CM and CPT coding to complete records
- Resolve patient inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks
- Consult with patients to resolve service and billing issues
- Contribute to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Medical Claims Processor
Principal Financial Group
Grand Island, NE
01.2001 - 05.2002
- Entered data into the system, maintaining accuracy of provider coding information and reported services
- Reviewed claims for accuracy before submitting for billing
- Accurately processed large volume of medical claims every shift
- Checked documentation for appropriate coding, catching errors and making revisions.
Teller
Five Points Bank
Grand Island, NE
06.1999 - 01.2001
- Assisted customers by phone and in person by answering banking questions and recommending solutions
- Maintained confidentiality of bank records and client information
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds
- Entered customer transactions into computers to record transactions and issue computer-generated receipts
- Verified amounts and integrity of every check or funds transfer
- Balanced daily cash deposits and vault inventory with zero error rate
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
Education
Veterinarian Assisting -
Online Veterinary Assistant Courses
05.2000
High School Diploma -
Grand Island Senior High School
05.1999
Skills
- Data Entry Documentation
- Professional and Courteous
- Verbal and Written Communication
- Strong Organizational Skills
- Multitasking and Time Management
- Customer Service
- Positive Attitude and Energetic
- Problem Solving
- Team Collaboration
Timeline
Medical Billing / Coding Specialist
Central Nebraska Medical Clinic
10.2002 - Current
Medical Claims Processor
Principal Financial Group
01.2001 - 05.2002
Teller
Five Points Bank
06.1999 - 01.2001
Veterinarian Assisting -
Online Veterinary Assistant Courses
High School Diploma -
Grand Island Senior High School