Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Snodgrass

Norfolk

Summary

Dynamic professional with a proven track record in customer satisfaction and electronics troubleshooting, honed at Walmart. Skilled in effective communication and problem-solving, I excel in fast-paced environments, demonstrating adaptability and a keen attention to detail. Increased operational effectiveness through innovative strategies, ensuring exceptional service and support.

Overview

7
7
years of professional experience

Work History

Electronic Associate

Walmart
09.2024 - Current
  • Contributed to efforts enhancing operational effectiveness in the electronics division.
  • Increased customer satisfaction, providing timely technical support and resolving product issues.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and
  • Exhibited excellent time management skills, prioritizing tasks according to deadlines without compromising accuracy.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Promoted customer satisfaction through consistent organization and cleanliness.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Supervisor

SUBWAY®Restaurants
05.2023 - 09.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Welcomed patrons, showcased featured items, and accurately took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Prepared salads, soups and sandwiches for customers.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Collaborated with management to address customer feedback, improving overall satisfaction.
  • Balanced multiple tasks during busy periods, ensuring all customers received prompt and attentive service.
  • Optimized production speed and accuracy in sandwich making, improving service during high-traffic hours.

Farm Hand

O & W Dairy
07.2018 - 07.2020
  • Contributed to efforts enhancing operational effectiveness in the electronics division.
  • Increased customer satisfaction, providing timely technical support and resolving product issues.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and
  • Exhibited excellent time management skills, prioritizing tasks according to deadlines without compromising accuracy.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Promoted customer satisfaction through consistent organization and cleanliness.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Sandwich Artist

Tielkie's
07.2020 - 04.2023

Assembled sandwiches adhering to established recipes.

Ensured accurate portioning of meats and cheeses.

Maintained cleanliness and functionality of meat slicing equipment.

Control sealing machine for sandwich preparation.

Organized and boxed sealed sandwiches according to designated counts.

Education

GED - General Studies

Neligh Oakdale Public Schools
Neligh, NE
05.2016

Skills

  • Customer support
  • Electronics troubleshooting
  • Customer service
  • Cash handling
  • Adaptability and flexibility
  • Effective communication
  • Verbal and written communication
  • Active listening
  • Creative thinking
  • Organizational skills
  • Reliability
  • Adaptable and flexible
  • Multitasking Abilities
  • Problem-solving abilities
  • Customer assistance
  • Attention to detail
  • Reliable and responsible
  • Self motivation
  • Store opening and closing
  • Cash register operation
  • Organization
  • Excellent written and verbal communication
  • Flexible hours
  • Heavy lifting
  • Time management
  • Dependable and hardworking

Timeline

Electronic Associate

Walmart
09.2024 - Current

Supervisor

SUBWAY®Restaurants
05.2023 - 09.2024

Sandwich Artist

Tielkie's
07.2020 - 04.2023

Farm Hand

O & W Dairy
07.2018 - 07.2020

GED - General Studies

Neligh Oakdale Public Schools
Courtney Snodgrass