Crystal Christensen
Ralston
Summary
Compassionate professional with strong relationship-building skills and a focus on mental health advocacy. Experienced in resolving customer inquiries, fostering positive community connections, and enhancing overall customer satisfaction.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Habitat for Humanity ReStore of Omaha
Omaha, NE
08.2023 - 03.2024
- Assisted in daily operations, ensuring efficient store functionality and customer satisfaction.
- Collaborated with team members to enhance customer service strategies and improve shopping experience.
- Supported inventory management by organizing merchandise displays and maintaining stock levels.
- Executed cash handling procedures, contributing to accurate financial transactions and reporting.
- Resolved customer inquiries and complaints promptly, fostering positive relationships within the community.
Assistant Store Manager
Hobby Lobby
Omaha, NE
07.2014 - 07.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Implemented promotional displays to drive sales and increase visibility of featured products.
- Trained new staff on store policies, procedures, and customer interaction techniques.
- Maintained cleanliness and organization of store environment to ensure a welcoming atmosphere for customers.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Education
High School Diploma -
Papillion La-Vista High School
Papillion, NE05-2008
Peer Support Specialist - Peer Support Specialist
Wellbeing Initiative, Inc
Lincoln, NE07-2026
Skills
- Customer service
- Customer experience
- Customer engagement
- Customer engagement
- Inventory management
- Team collaboration
- Relationship building skills
- Peer support ethics
- Retail operations
Timeline
Assistant Store Manager
Habitat for Humanity ReStore of Omaha
08.2023 - 03.2024
Assistant Store Manager
Hobby Lobby
07.2014 - 07.2023
Peer Support Specialist - Peer Support Specialist
Wellbeing Initiative, Inc
High School Diploma -
Papillion La-Vista High School