Daisy Barbee
Alliance
Summary
Professional and committed to continuous improvement and excellence in service delivery. Expertise in dispatching and customer service, adept at thriving in high-stress environments while quickly mastering new skills. Possesses life-saving capabilities both in-person and over the phone, demonstrating a passion for community support and assistance. Eager to embrace new challenges and expand knowledge to contribute effectively in diverse roles.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dispatcher
Alliance Police Dept.
Alliance, NE
10.2024 - Current
- Answering 911 and administrative line calls, accurately entering them into the data collection system. Utilizing a multi-channel radio system to dispatch correct responders (Law Enforcement, fire, EMS, etc.) As well as administrative work, background checks, protection orders, warrants,etc.
- Coordinated emergency responses by dispatching officers to incidents, ensuring swift resolution and public safety.
- Monitored radio communications and prioritized calls for service based on urgency and officer availability.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Cook
The Gathering Spot
Alliance, NE
06.2024 - 10.2024
- Prepared diverse menu items in accordance with recipes and food safety standards.
- Collaborated with team members to streamline kitchen operations and improve efficiency.
- Maintained cleanliness of workstations and adhered to health regulations consistently.
Full service rep
LinPepCo
Alliance, NE
01.2024 - 06.2024
- Filled vending machines, delivered product, paperwork, etc.
- Processed customer orders efficiently, ensuring timely delivery and satisfaction.
- Maintained productivity and quality standards at all times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
Crew
Arbys
Loveland, CO
01.2022 - 11.2023
- Delivered exceptional customer service by efficiently taking orders and addressing inquiries.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Collaborated with team members to streamline food preparation processes, enhancing overall efficiency.
- Trained new crew members on operational procedures and company policies for consistency in service delivery.
- Worked front counter, drive-thru and other areas.
Host, to Go Server, Retail
Cracker Barrel
Loveland, CO
04.2023 - 06.2023
- Packaged food and orders in to go containers, ensuring everything was correct and all sullied needed were given.
- Greeted and seated guests, ensuring smooth flow of service and customer satisfaction.
- Collaborated with team to maintain cleanliness and organization of dining area.
- Managed waitlist effectively, optimizing seating arrangements during peak hours.
- Coordinated with kitchen staff to communicate special requests and dietary restrictions.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest
- Worked retail in Front house. Ensuring customers were happy, satisfied, and helped as needed. Made sure product was stocked accurately and neatly.
Education
High school diploma -
Mountain View High School
12.2023
Skills
- Fast learner
- Decision-making
- Active listening
- Problem-solving
- Dispatching procedures
- Works Well Under Pressure
- Critical thinking
- Exceptional customer service
- Calm under pressure
- Friendly
Accomplishments
- EMS and firefighter training
- Dispatch training
- NCIC training
- Warrant and Protection order entry training
Certification
- CPR certified
- Stop the bleeding certified
- NCIC certified
- FEMA certified
- Dispatch certified
- Air pack certified
Timeline
Dispatcher
Alliance Police Dept.
10.2024 - Current
Cook
The Gathering Spot
06.2024 - 10.2024
Full service rep
LinPepCo
01.2024 - 06.2024
Host, to Go Server, Retail
Cracker Barrel
04.2023 - 06.2023
Crew
Arbys
01.2022 - 11.2023
High school diploma -
Mountain View High School