Dale Lyman
Omaha
Summary
Dynamic sales and warehouse professional with a proven track record at Security Equipment Supply. Expert in inventory management and customer service, driving sales through suggestive selling and strong relationship-building. Successfully enhanced operational efficiency and team performance, ensuring product availability and exceptional customer experiences. Outgoing personality with a commitment to excellence.
Overview
13
13
years of professional experience
Work History
Sales Associate/Assistant Branch Manager
Security Equipment Supply
07.2019 - 02.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Managed inventory to ensure product availability, contributing to uptick in sales.
Warehouse Manager
Security Equipment Supply
06.2012 - 07.2019
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
- Collaborated closely with sales department to address any issues related to product availability or shipment delays.
- Developed strong team of warehouse employees with comprehensive training programs and performance evaluations.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Education
High School Diploma -
Papillion La Vista High School
Papillion, NE05.1984
Skills
- Customer service
- Visual merchandising
- Suggestive selling
- Inventory management
- Excellent people skills
- Outgoing personality
- Cash register operation
- Product sales
- Customer needs assessment
- Product knowledge
Military
Served in the USMC from 1984 to 1990, received an Honorable Discharge with the rank of E-5
Timeline
Sales Associate/Assistant Branch Manager
Security Equipment Supply
07.2019 - 02.2025
Warehouse Manager
Security Equipment Supply
06.2012 - 07.2019
High School Diploma -
Papillion La Vista High School
Similar Profiles
Cade CarterCade Carter
Sales Associate at Security Equipment SupplySales Associate at Security Equipment Supply
Colton ReiberColton Reiber
CRS/Logistics Associate at Security Equipment SupplyCRS/Logistics Associate at Security Equipment Supply
Craig ThibodeauxCraig Thibodeaux
Customer Service Representative\Logistics at Security Equipment SupplyCustomer Service Representative\Logistics at Security Equipment Supply