DALTON WILLIAMS
Lincoln
Summary
Customer Service Representative
A hard working individual, motivated to learn new skills and create positive relationships with clients and coworkers. Trying to find a career.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Alpha Omega Hardware
07.2023 - Current
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
- Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts
- Responded to telephone inquiries and complaints following standard operating procedures
Escrow Assistant
Northern Title
01.2023 - 07.2023
- Coordinated post-closing activities such as filing paperwork with local jurisdictions, issuing refunds and credits
- Developed strong working relationships with internal departments as well as external vendors
- Liaised between buyers, sellers, lenders, title companies and real estate agents to ensure smooth closing process
- Managed communication with customers throughout the entire escrow process
Missionary
Church of Jesus Christ of Latter Day Saints
01.2020 - 01.2022
- Served a two year mission
Production Line Worker
Purple Innovations, LLC
09.2020 - 12.2020
- Worked with others to produce quality products
Education
Bachelor's Degree - Agricultural Business
University of Nebraska, Lincoln
Lincoln, Nebraska, NE05.2025
Skills
- Problem solving
- Organization
- Teamwork
- Hard Working
- Communication
- Excellent People Skills
- Time Management
Accomplishments
- Utah Pork Producer Youth Ambassador
References
- Bridger Bolinder, House Representative For District 29, (435) 830-3143, Bridger@bolinderresources.com
- Stace Riding, Manager, (801) 231-0629, stace.riding@buildwithbmc.com
Timeline
Customer Service Representative
Alpha Omega Hardware
07.2023 - Current
Escrow Assistant
Northern Title
01.2023 - 07.2023
Production Line Worker
Purple Innovations, LLC
09.2020 - 12.2020
Missionary
Church of Jesus Christ of Latter Day Saints
01.2020 - 01.2022
Bachelor's Degree - Agricultural Business
University of Nebraska, Lincoln