Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Daniela Mena

Omaha

Summary

Dedicated sales associate with experience in delivering exceptional customer service and resolving issues efficiently. Strong collaboration skills fostered a positive team environment, contributing to consistent achievement of sales goals.

Overview

3
3
years of professional experience

Work History

Sales Associate

Cricket Wireless
03.2025 - Current
  • Assisted customers in selecting mobile devices and plans to meet individual needs.
  • Processed sales transactions accurately using point-of-sale systems.
  • Educated customers on product features, promotions, and service options.
  • Collaborated with team members to achieve monthly sales targets consistently.
  • Handled customer inquiries and resolved issues to enhance satisfaction.

Crew Member

Casey's
10.2024 - 03.2025
  • Provided exceptional customer service by actively engaging with customers and addressing inquiries.
  • Operated cash register accurately, ensuring efficient transaction processing and maintaining balanced cash drawers.
  • Assisted in food preparation and assembly, adhering to quality standards and safety regulations.
  • Maintained cleanliness of work areas, following sanitation guidelines to ensure a safe environment for staff and customers.
  • Trained new crew members on operational procedures, fostering a positive onboarding experience and team cohesion.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Team Member

Walgreens
06.2024 - 12.2024
  • Assisted customers with product selection and inquiries, enhancing overall satisfaction.
  • Operated cash register efficiently, ensuring accurate transactions and balanced drawers.
  • Maintained store cleanliness and organization, contributing to a welcoming shopping environment.
  • Stocked shelves and managed inventory levels, improving product availability for customers.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted with inventory counts and stocking of merchandise.

Sales Associate

Metro by T-Mobile
10.2023 - 09.2024
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Monitored sales trends to adjust sales strategies and meet changing customer demands.

Education

High School Diploma -

North High School
Omaha, NE
05-2019

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Problem-solving
  • Reliable and punctual

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Cricket Wireless
03.2025 - Current

Crew Member

Casey's
10.2024 - 03.2025

Team Member

Walgreens
06.2024 - 12.2024

Sales Associate

Metro by T-Mobile
10.2023 - 09.2024

High School Diploma -

North High School
Daniela Mena