Darby Pankoke
Lincoln
Summary
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
9
9
years of professional experience
Work History
Cashier and Stocker
Canopy Street Market
08.2024 - Current
- Greet customers entering store and respond promptly to customer needs.
- Operate cash register for cash and credit card transactions.
- Build relationships with customers to ensure satisfaction and to encourage repeat business.
- Restock and organize merchandise.
- Clean registers, shelves, and displays.
Insurance Agent
Aflac
03.2024 - 09.2024
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Educated clients on the importance of adequate insurance coverage.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
Lifeguard
YMCA
06.2023 - 08.2024
- CPR and First Aid trained and certified in order to ensure safety of all patrons.
- Monitored pool area and enforced rules for guest and swimmer safety.
- Cleaned pool and tested chemicals in order to ensure pools were safe and clean.
- Observed weather and water conditions and alerted visitors to potential dangers.
- Improved response times by conducting thorough lifeguard drills and training sessions.
Camp Counselor
Camp Sonshine
06.2022 - 07.2022
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Built relationships with campers in order to ensure they were feeling safe and comfortable and having fun.
Detasseling Supervisor
Champoux Detasseling
07.2016 - 08.2019
- Ensured detasselers were always wearing proper personal protective equipment.
- Kept track of rows that detasseling was completed and how many rows were left in the fields.
- Ensured detasselers got breaks between rows in order to be properly hydrated and fueled.
- Detasseled rows of corn in corn fields.
Education
Criminology And Psychology
University of Nebraska Lincoln
Lincoln, NE05-2027
High School Diploma -
Lincoln Southwest Highschool
Lincoln, NE05-2023
Skills
- Customer assistance
- Work ethic and integrity
- Time management skills
- Team collaboration
- Written and verbal communication
- Conflict resolution
Timeline
Cashier and Stocker
Canopy Street Market
08.2024 - Current
Insurance Agent
Aflac
03.2024 - 09.2024
Lifeguard
YMCA
06.2023 - 08.2024
Camp Counselor
Camp Sonshine
06.2022 - 07.2022
Detasseling Supervisor
Champoux Detasseling
07.2016 - 08.2019
Criminology And Psychology
University of Nebraska Lincoln
High School Diploma -
Lincoln Southwest Highschool
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