Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Darleen Cannon

Omaha

Overview

8
8
years of professional experience

Work History

Billing Claims Specialist

State Farm
02.2024 - Current
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Worked with multiple departments to check proper billing information.

Customer Service Representative

First National Bank Omaha
09.2022 - 12.2023
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Cashier

Aldi
05.2020 - 08.2022
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Customer Service Representative

Alorica
10.2019 - 03.2020
  • Making calls & helping customers make a payment plan for car payments

Server

Olive Garden
04.2017 - 10.2019
  • Taking food orders, serving guest, running food, refilling drinks

Education

High school diploma - Biology

UNOMAHA
Omaha, NE
07.2019

Skills

  • Anatomy Knowledge
  • Serving Experience
  • Microsoft Office
  • Microsoft Word
  • Microsoft Powerpoint
  • Analysis Skills
  • Basic Math
  • Budgeting

Additional Information

Hard worker, always on time, positive attitude

Timeline

Billing Claims Specialist

State Farm
02.2024 - Current

Customer Service Representative

First National Bank Omaha
09.2022 - 12.2023

Cashier

Aldi
05.2020 - 08.2022

Customer Service Representative

Alorica
10.2019 - 03.2020

Server

Olive Garden
04.2017 - 10.2019

High school diploma - Biology

UNOMAHA

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Darleen Cannon