Darleen Cannon
Omaha
Overview
8
8
years of professional experience
Work History
Billing Claims Specialist
State Farm
Omaha, NE
02.2024 - Current
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
Customer Service Representative
First National Bank Omaha
Omaha, NE
09.2022 - 12.2023
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Cashier
Aldi
Omaha, NE
05.2020 - 08.2022
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Customer Service Representative
Alorica
Omaha, NE
10.2019 - 03.2020
- Making calls & helping customers make a payment plan for car payments
Server
Olive Garden
Omaha, NE
04.2017 - 10.2019
- Taking food orders, serving guest, running food, refilling drinks
Education
High school diploma - Biology
UNOMAHA
Omaha, NE07.2019
Skills
- Anatomy Knowledge
- Serving Experience
- Microsoft Office
- Microsoft Word
- Microsoft Powerpoint
- Analysis Skills
- Basic Math
- Budgeting
Additional Information
Hard worker, always on time, positive attitude
Timeline
Billing Claims Specialist
State Farm
02.2024 - Current
Customer Service Representative
First National Bank Omaha
09.2022 - 12.2023
Cashier
Aldi
05.2020 - 08.2022
Customer Service Representative
Alorica
10.2019 - 03.2020
Server
Olive Garden
04.2017 - 10.2019
High school diploma - Biology
UNOMAHA