Deepti Kamble

• Collaborated with key stakeholders to define and execute Product Portfolio Management strategy.
• Gathered feedback from clients to identify problems and supported documentation of user stories and features
• Monitored development progress and provided regular updates to maintain transparency.
• Organized planning, review, and retrospective meetings to align on next steps.
• Acted as primary contact for project operations, resolving obstacles during sprints.

• Develop and maintain roadmaps with stakeholder collaboration and customer feedback.
• Create functional and technical solutions that meet business needs, and enhance features.
• Apply Agile principles for smooth workflows, and timely delivery.
• Write and prioritize clear Epics and User Stories.
• Manage and prioritize the product backlog, aligning with business goals.
• Identify and resolve development impediments.
• Foster communication between onshore and offshore teams.
• Use data analytics to inform product decisions.

I developed strategies to enhance customer engagement by addressing user pain points, and leveraging analytics tools like Tableau and Amplitude to track behavior and inform decisions. I led alpha and beta testing to evaluate product-market fit, created product engagement messages, and collaborated with stakeholders to improve features. Helped prioritize features based on user feedback and data insights to refine the product roadmap for sustained growth.

• Primary contact for customers, addressing inquiries, and resolving issues efficiently.
• Provided timely support through various channels, and collaborated with internal teams on complex issues.
• Worked with sales, marketing, and product teams on customer feedback and onboarding.
• Built long-term customer relationships through account management, and managed account operations for Manipal Hospitals, India.
• Tracked and resolved issues to meet SLAs.