Professional summary
Overview
Work History
Education
Skills
Certification
Timeline
Section name
Personal Information

Deidre Sheppard

Lakeside Chiropractic
Omaha
1
Certification
12
years of professional experience

Professional with experience in patient care, office management, and therapeutic support. Skilled in managing appointments, maintaining records, and assisting with patient treatments. Strong focus on team collaboration and achieving results. Reliable, adaptable, and able to meet changing needs.

Work History

Lead Chiropractic Assistant

6 Years 5 Months
Lakeside Chiropractic | 05.2020 - Current
  • Coordinated patient intake, updating records and verifying appointment details for accurate daily workflow.
  • Scheduled visits, managed calendars, and resolved booking conflicts to maintain smooth patient flow.
  • Streamlined front-desk operations by prioritizing calls, forms, and patient check-in procedures.
  • Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
  • Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
  • Assisted chiropractors during examinations, preparing treatment rooms and required equipment.
  • Performed electric muscle stimulation, non-surgical spinal decompression, and mechanical traction.
  • Took patient vitals and x-rays of the cervical, thoracic, and lumbar spine.
  • Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.

Store Manager

3 Years 11 Months
Scooter's Coffee, MaDillan Enterprises | 06.2016 - 05.2020
  • Directed daily store operations, maintaining service speed, product quality, and team accountability.
  • Monitored inventory levels and ordered supplies to prevent stock shortages and waste.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Enforced food safety, sanitation, and cleanliness standards across café and equipment areas.
  • Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance.
  • Trained baristas on drink standards, register procedures, and guest service expectations.
  • Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.

Visitation Specialist

7 Months
BBHS | 05.2018 - 12.2018
  • Coordinated supervised visitation schedules, ensuring compliance with court orders and family service plans.
  • Monitored parent-child interactions, documenting safety concerns, behaviors, and visitation progress accurately.
  • Prepared detailed visitation records, incident reports, and attendance logs for case documentation.
  • Transported children to and from the visitation location.
  • Ensured child safety during visits by closely monitoring interactions and providing appropriate guidance when needed.

Para Educator

2 Years 5 Months
Omaha Public Schools, Saddlebrook Elementary | 08.2014 - 01.2017
  • Supported classroom instruction by reinforcing teacher-led lessons and guiding students through assigned activities.
  • Implemented individualized accommodations and modifications aligned with student learning plans.
  • Monitored student behavior and redirected off-task actions using positive intervention strategies.
  • Assisted with small-group and one-on-one instruction to strengthen reading, math, and communication skills.
  • Collaborated with teachers and staff to maintain consistent support for students with diverse needs.
  • Supervised students during classroom transitions, lunch, and other school activities to ensure safety.
  • Improved student social skills through facilitating peer interactions, modeling appropriate behaviors, and promoting empathy among classmates.
  • Maintained a safe and inclusive learning environment by addressing behavioral issues promptly and following established protocols.
  • Spoke with parents about children's educational outcomes while observing behaviors and promoting sensitivity to each child's needs and condition.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.

Education

High School Diploma

Millard North High School | Omaha, NE | 12-2013

High School Diploma - General Education (Some College)

Metropolitan Community College | Omaha, NE

Limited Radiography Program - Radiology

Northwestern Health Sciences University | Bloomington, MN | 04-2022

Skills

Patient Care
Radiographic Imaging
Billing Procedures
Appointment Scheduling
Charting
Guest Services
Communication
Conflict Resolution
Ability to Multitask
Time Management
Decision Making
Ability to Work Under Pressure
Detail Orientation
Leadership
Telephone Etiquette
Patient Advocacy

Certification

  • Limited Radiographer
  • August 2023 to December 2026
  • Nebraska State License #1607

Timeline

Lead Chiropractic Assistant

Lakeside Chiropractic
05.2020 - CurrentRead More

Visitation Specialist

BBHS
05.2018 - 12.2018Read More

Store Manager

Scooter's Coffee, MaDillan Enterprises
06.2016 - 05.2020Read More

Para Educator

Omaha Public Schools, Saddlebrook Elementary
08.2014 - 01.2017Read More

Millard North High School

High School Diploma
Read More

Metropolitan Community College

High School Diploma from General Education (Some College)
Read More

Northwestern Health Sciences University

Limited Radiography Program from Radiology
Read More

Section name

  • 18664 S street
  • Omaha, Ne 68135
  • (402)672-2228
  • Deidremickey96@gmail.com
  • #readytowork
  • Work authorization
  • Authorized to work in the US for any employer

Personal Information

Work Permit: Authorized to work in the US for any employer
Deidre Sheppard