Professional with experience in patient care, office management, and therapeutic support. Skilled in managing appointments, maintaining records, and assisting with patient treatments. Strong focus on team collaboration and achieving results. Reliable, adaptable, and able to meet changing needs.
Work History
Lead Chiropractic Assistant
6 Years 5 Months
Lakeside Chiropractic | 05.2020 - Current
Coordinated patient intake, updating records and verifying appointment details for accurate daily workflow.
Scheduled visits, managed calendars, and resolved booking conflicts to maintain smooth patient flow.
Streamlined front-desk operations by prioritizing calls, forms, and patient check-in procedures.
Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
Assisted chiropractors during examinations, preparing treatment rooms and required equipment.
Performed electric muscle stimulation, non-surgical spinal decompression, and mechanical traction.
Took patient vitals and x-rays of the cervical, thoracic, and lumbar spine.
Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
Directed daily store operations, maintaining service speed, product quality, and team accountability.
Monitored inventory levels and ordered supplies to prevent stock shortages and waste.
Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Enforced food safety, sanitation, and cleanliness standards across café and equipment areas.
Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance.
Trained baristas on drink standards, register procedures, and guest service expectations.
Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.
Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Visitation Specialist
7 Months
BBHS | 05.2018 - 12.2018
Coordinated supervised visitation schedules, ensuring compliance with court orders and family service plans.