DeLaina Wulf
Cambridge
Summary
Dedicated hospice social worker with a passion for positively impacting programs and providing expert support to patients. Experienced in social services, consistently seeking ways to enhance operations and personalize assistance. Highly organized and resourceful, known for a detail-oriented approach in supporting day-to-day program operations through records management and resource coordination. Skilled at meeting diverse needs, addressing issues, and maintaining efficiency and program outreach. Possesses a positive, empathetic, and upbeat demeanor with excellent interpersonal communication skills.
Overview
10
10
years of professional experience
Work History
Hospice Social Worker
Brookestone Home Health & Hospice
01.2022 - Current
- Evaluated social, spiritual and emotional factors in the dying process
- Coordinated patient goals and treatment as part of an interdisciplinary team
- Provided referrals to community resources for identified needs
- Served as a liaison to ensure continuity of care for families between direct care and bereavement services
- Assessed client and family factors to cope with terminal illness and death
- Completed timely documentation according to agency standards
- Provided emotional support to patient and family
Communications Coordinator/Central Scheduler
Tri Valley Health System
01.2018 - 01.2022
- Responsible for patient care coordination.
- Handled inbound and outbound phone calls and provided customer service according to departmental policies and procedures.
- Responsible for evaluating incoming physician orders and EMR referrals.
- Facilitated and organized record retrieval and access by maintaining filing systems for both in-house and discharged patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Contacted hospitals to confirm patients’ medical histories and prevent inaccurate diagnoses and treatments.
Packing House Manager
The Sprout House
05.2015 - 05.2017
- Maximized performance by monitoring daily activities and mentoring team of 8 associates.
- Performed cross-training to existing employees to maximize team agility and performance.
- Harvested and packaged plants according to operational policies.
- Exceeded semi-annuals goals, resulting in consistent wage increases.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
Master of Social Work - Social Work
University of Nebraska At Omaha
Omaha, NE08-2023
Practicum - Social Work
Holdrege VA Clinic
Holdrege, NE01-2023
Bachelor of Science - Social Work
University of Nebraska At Kearney
Kearney, NE12.2021
Field Placement - Social Work
Ambience Counseling
McCook, NE12-2021
High School Diploma -
Cambridge High School
Cambridge, NE05-2013
Skills
- Proficient in handling multiple tasks
- Service excellence
- Effective communication through listening
- Empathetic communicator
- Clear documentation methods
- Skilled in organization and attention to detail
- Proficient in computer applications
- Trustworthy in commitments
- Strong work ethic
- Cross-cultural understanding
- Effective problem resolution
- HIPAA compliance expertise
Timeline
Hospice Social Worker
Brookestone Home Health & Hospice
01.2022 - Current
Communications Coordinator/Central Scheduler
Tri Valley Health System
01.2018 - 01.2022
Packing House Manager
The Sprout House
05.2015 - 05.2017
Bachelor of Science - Social Work
University of Nebraska At Kearney
Master of Social Work - Social Work
University of Nebraska At Omaha
Practicum - Social Work
Holdrege VA Clinic
Field Placement - Social Work
Ambience Counseling
High School Diploma -
Cambridge High School
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