Delaney May
Lincoln,NE
Summary
Dynamic finance professional with experience at the University of Nebraska-Lincoln, excelling in detailed financial documentation and compliance. Proven ability to enhance customer satisfaction through effective communication and support escalation. Proficient in Microsoft Office, adept at managing high-volume transactions and financial reporting, ensuring accuracy and efficiency in all processes.
Determined individual with attention to detail and well-trained in keeping meticulous financial records. Desiring a Finance Assistant position in the higher education industry.
Overview
4
4
years of professional experience
Work History
Finance Associate
University of Nebraska-Lincoln
01.2025 - Current
- Primarily responsible for reconciling purchasing card charges as well as travel and non-travel reimbursement requests as well as procurement and invoicing
- Serves in a customer-facing role, responsible for ensuring financial transactions are in compliance with all applicable guidelines
- Receives and processes check payments as well as credit card payment for department invoices
Customer Experience Representative
Spreetail
12.2021 - 11.2023
- Responded to high volume of incoming calls utilizing listening and communication skills to identify customer problems, needs, and opportunities.
- Verified customer returns and refunds within company and marketplace policy
- Primary team member responsible for customer escalation requests via phone or email
- Responsible for running financial reports and their input into company tracking systems for their related tasks
Education
High School Diploma -
Lincoln North Star High School
Lincoln, NE05-2015
Skills
- Detailed financial documentation
- Efficient data management
- Customer support escalation
- Proficient in Microsoft Office
- High volume customer service
Timeline
Finance Associate
University of Nebraska-Lincoln
01.2025 - Current
Customer Experience Representative
Spreetail
12.2021 - 11.2023
High School Diploma -
Lincoln North Star High School
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