Devon Pearce
Omaha
Summary
Dynamic and self-motivated professional with extensive experience in security and customer service, notably at Frontline Private Security. Proven ability in incident reporting and staff management, enhancing safety protocols and fostering teamwork. Recognized for exceptional attention to detail and effective communication, ensuring compliance with safety standards and improving operational efficiency.
Experienced with overseeing daily operations in quick-service restaurants, ensuring efficient workflow and customer satisfaction. Utilizes strong leadership and communication skills to motivate teams and adapt to changing demands. Track record of maintaining high standards in food safety, quality control, and service delivery.
Warehouse professional with proven ability to streamline logistics and enhance warehouse efficiency. Known for strong focus on team collaboration and achieving results, adapting to shifting priorities seamlessly. Reliable in managing inventory, ensuring accurate order fulfillment, and maintaining safe working environment.
Overview
9
9
years of professional experience
Work History
Security Officer
Frontline Private Security
02.2025 - Current
- Monitored premises to ensure safety and security protocols were consistently followed
- Conducted regular patrols to identify and address potential security risks
- Responded promptly to incidents, maintaining a calm demeanor while resolving issues
- Assisted in the implementation of emergency response procedures during drills
- Prepared incident reports detailing observations and actions taken during shifts
- Engaged with clients and visitors, providing exceptional customer service while ensuring safety
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
Housekeeper
Eastern Nebraska Veteran's Home
02.2024 - 12.2024
- Maintained cleanliness and hygiene standards across all assigned areas.
- Inspected facilities to identify maintenance needs and report issues promptly.
- Collaborated with team members to optimize cleaning schedules and workflow efficiency.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
Warehouse Worker
Taylor Communications
06.2021 - 04.2024
- Operated forklifts and pallet jacks to move inventory efficiently within warehouse.
- Assisted in loading and unloading shipments, ensuring accurate inventory counts.
- Maintained cleanliness and organization of work area to promote safety standards.
- Followed safety protocols consistently to minimize workplace accidents and injuries.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Pizza Delivery Driver
Papa John's Pizza
06.2021 - 04.2024
- Delivered pizzas promptly to ensure customer satisfaction and repeat business.
- Managed cash transactions accurately, maintaining accountability for daily sales.
- Navigated routes efficiently using GPS technology to optimize delivery times.
- Collaborated with kitchen staff to coordinate timely order preparation and dispatch.
- Enhanced customer experience by providing friendly service and resolving complaints effectively.
- Implemented best practices for safe food handling during deliveries to meet health standards.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
- Maintained a professional appearance, ensuring that personal grooming and uniform standards were in compliance with company policies.
Pizza Delivery Driver
Domino's Pizza
07.2018 - 01.2021
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Utilized strong organizational skills to efficiently manage multiple deliveries per shift without compromising quality or timeliness of service.
- Assisted in expediting orders during peak times by aiding kitchen staff with food preparation when needed.
- Contributed to positive online reviews by delivering exemplary service, leading to increased customer loyalty and repeat business.
QSR Manager
Cookoutnc
02.2017 - 04.2020
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff, fostering a culture of teamwork and high performance.
- Implemented inventory management systems, optimizing stock levels and reducing waste.
- Developed training programs to enhance employee skills and improve service quality.
- Analyzed customer feedback to identify areas for operational improvement and implement necessary changes.
- Ensured compliance with health and safety regulations, maintaining a clean and safe working environment for employees and customers.
- Created a positive work culture, fostering teamwork and open communication among staff members.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
Education
Partial Credits - Information Technology
Metropolitan Community College
Omaha, NEHigh School Diploma -
Arabia Mountain High
Lithonia, GA05-2016
Certificate - Computer Science
Dekalb High School Technology South
Ellenwood05-2016
Skills
- Report writing
- Incident reporting
- General security
- Staff management
- Sanitation standards
- Food safety compliance
- Employee scheduling
- Packaging and labeling
- Self-motivated and disciplined
- Heavy lifting
- Clear communication
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
Timeline
Security Officer
Frontline Private Security
02.2025 - Current
Housekeeper
Eastern Nebraska Veteran's Home
02.2024 - 12.2024
Warehouse Worker
Taylor Communications
06.2021 - 04.2024
Pizza Delivery Driver
Papa John's Pizza
06.2021 - 04.2024
Pizza Delivery Driver
Domino's Pizza
07.2018 - 01.2021
QSR Manager
Cookoutnc
02.2017 - 04.2020
Partial Credits - Information Technology
Metropolitan Community College
High School Diploma -
Arabia Mountain High
Certificate - Computer Science
Dekalb High School Technology South