Experienced Customer Service Representative. Demonstrated problem-solving abilities and effective time management skills in fast-paced environments. Considered a focused and organized team player
Overview
11
11
years of professional experience
Work History
Dasher
Door Dash
Lincoln
01.2026 - Current
Delivered food efficiently, ensuring timely and accurate order completion.
Navigated optimized routes using GPS technology to enhance delivery speed.
Communicated effectively with customers to provide updates and resolve issues.
Adhered to safety protocols while handling food items during deliveries.
Home Health Care
For My Elderly Aunt
Hastings NE
09.2025 - 03.2026
Ensured compliance with federal, state, and local regulations governing home health care provision.
Implemented innovative home health care programs and services.
Connected with specialized services such as transportation assistance or home health care providers.
Billing Specialist
Roll Enterprises
Omaha NE
05.2022 - 08.2025
Processed billing invoices with accuracy, ensuring timely payment and compliance with company policies.
Resolved discrepancies in billing accounts through detailed analysis and communication with clients.
Conducted regular audits of billing records to maintain data integrity and prevent revenue loss.
Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
MES Specialist
Becton Dickinson
Columbus NE
09.2019 - 04.2022
Optimized work readiness with effective gathering of parts and supplies in alignment with specifications
Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications
Efficiently and safely operated casepack machines after checking changing daily work orders and kept detailed records
Closely monitored parts and supplies availability as well as equipment functionality to maximize production
Inspected final products to assess compliance with quality standards and established tolerances
Organized work and resolved issues quickly to meet demanding production goals
Production Associate
Sandy Pines Genetic Center
Columbus NE
04.2015 - 08.2019
Set up and operated production equipment, resulting in a 90% success rate in increased productivity and reduced errors.
Updated operating procedures to streamline processes and enhance overall efficiency.
Took on additional responsibilities to support team objectives and improve workflow.