Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diana Davis-Eads

Syracuse

Summary

Experienced Customer Service Representative. Demonstrated problem-solving abilities and effective time management skills in fast-paced environments. Considered a focused and organized team player

Overview

11
11
years of professional experience

Work History

Dasher

Door Dash
Lincoln
01.2026 - Current
  • Delivered food efficiently, ensuring timely and accurate order completion.
  • Navigated optimized routes using GPS technology to enhance delivery speed.
  • Communicated effectively with customers to provide updates and resolve issues.
  • Adhered to safety protocols while handling food items during deliveries.

Home Health Care

For My Elderly Aunt
Hastings NE
09.2025 - 03.2026
  • Ensured compliance with federal, state, and local regulations governing home health care provision.
  • Implemented innovative home health care programs and services.
  • Connected with specialized services such as transportation assistance or home health care providers.

Billing Specialist

Roll Enterprises
Omaha NE
05.2022 - 08.2025
  • Processed billing invoices with accuracy, ensuring timely payment and compliance with company policies.
  • Resolved discrepancies in billing accounts through detailed analysis and communication with clients.
  • Conducted regular audits of billing records to maintain data integrity and prevent revenue loss.
  • Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.

MES Specialist

Becton Dickinson
Columbus NE
09.2019 - 04.2022
  • Optimized work readiness with effective gathering of parts and supplies in alignment with specifications
  • Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications
  • Efficiently and safely operated casepack machines after checking changing daily work orders and kept detailed records
  • Closely monitored parts and supplies availability as well as equipment functionality to maximize production
  • Inspected final products to assess compliance with quality standards and established tolerances
  • Organized work and resolved issues quickly to meet demanding production goals

Production Associate

Sandy Pines Genetic Center
Columbus NE
04.2015 - 08.2019
  • Set up and operated production equipment, resulting in a 90% success rate in increased productivity and reduced errors.
  • Updated operating procedures to streamline processes and enhance overall efficiency.
  • Took on additional responsibilities to support team objectives and improve workflow.

Education

High School Diploma -

Columbus High School
Columbus, NE
05.2000

Certificate - Bookkeeping

Central Community College Platte Campus
Columbus, NE
05.2022

Skills

  • Efficient multitasking
  • Computer skills
  • Quality assurance
  • Exceptional organizational skills
  • Extremely quick learner
  • Self-direction
  • Superior attention to detail
  • Flexible & Adaptable
  • Customer Engagement
  • Microsoft Office Proficiency
  • Billing and Invoicing
  • Quickbooks proficiency

Timeline

Dasher

Door Dash
01.2026 - Current

Home Health Care

For My Elderly Aunt
09.2025 - 03.2026

Billing Specialist

Roll Enterprises
05.2022 - 08.2025

MES Specialist

Becton Dickinson
09.2019 - 04.2022

Production Associate

Sandy Pines Genetic Center
04.2015 - 08.2019

High School Diploma -

Columbus High School

Certificate - Bookkeeping

Central Community College Platte Campus
Diana Davis-Eads