Dillon Hanau

Ekberg Auto and Salvage

05.2024 - Current

Managed inventory levels for auto parts to ensure availability and accuracy.
Assisted customers in identifying and locating specific vehicle parts and accessories.
Utilized computerized inventory management systems for tracking and ordering parts efficiently.
Collaborated with team members to streamline order fulfillment processes, enhancing customer satisfaction.
Provided training to new staff on proper procedures for handling and storing auto parts.
Issued parts to technicians to complete customers' repairs.
Served customers in-store and by telephone to answer questions and place orders.
Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.
Organized parts storage and stocked inventory according to established guidelines.