Donald Thompson

diagnose and repair case ih application equipment. from sprayers to floaters, liquid and dry machines. repairs include everything on the machine from engine and drivetrain, hydraulic, electrical, GPS systems and the application side as well.

• Worked with diverse types of weather and ground conditions.
• Responded quickly to emergency maintenance requests for timely on-call support.
• Operated hand tools and power equipment according to company safety procedures.
• Expedited problem resolution by effectively liaising between key stakeholders including customers, management, engineering staff, and suppliers.
• Discussed and recommended service options with customers and explained costs involved.

• Provided exceptional customer service, addressing client concerns and offering expert advice on pump operation and maintenance.
• Managed inventory of repair parts efficiently, minimizing waste while ensuring availability for urgent repairs.
• Troubleshot and repaired diverse types of pumps, restoring functionality quickly and effectively.
• Completed detailed tool and equipment inspections both in field and in shops to identify and address malfunctions and performance concerns.
• Identified potential issues during routine check-ups, preventing costly breakdowns and downtime.

• Performed daily inspections on switches.
• Cut, switched and supervised loading and unloading of railcars.
• Interpreted train orders, signals or railroad rules and regulations that governed locomotive operation.
• Communicated through various methods to conduct train movement.
• Communicated with train dispatchers to obtain and adjust directions.
• Inspected locomotives before and after runs.
• Coordinated train movements within rail yards, maximizing efficiency while maintaining a safe working environment for all personnel.
• Monitored gauges or meters that measured speed, amperage or air pressure in brake lines or main reservoirs.
• Performed air brake and electrical connection coupling.

• Troubleshot systems, traced problems and diagnosed root causes.
• Performed preventive maintenance on diesel engines, preventing malfunctions.
• Assessed equipment for damage, wear, battery life, and fluid levels.
• Diagnosed mechanical problems for repair or replacement.
• Increased customer satisfaction levels through prompt and effective communication regarding repair progress and timelines.
• Serviced and maintained engines by performing regular oil and filter changes.
• Delivered reliable repair services by consistently adhering to manufacturer specifications during all maintenance activities.
• Replaced and repaired fuel injection systems for diesel engines.
• Maintained up-to-date knowledge of industry trends and advancements through regular participation in ongoing professional development courses.

diagnose and repair turbine style irrigation pumps. also service and repair the electric motors, and diesel engines that operate the turbine pump systems