Dulce Jacinto
Lincoln
Summary
Results-driven Technology Analyst with expertise in system analysis, compliance auditing, and technical troubleshooting. Proven ability to enhance operational efficiency and support user productivity through effective project management.
Overview
8
8
years of professional experience
Work History
Technology Analyst
Information Technology Business Systems Analyst/Co
Lincoln
04.2021 - Current
- Analyzed system requirements to identify opportunities for improving business operations.
- Collaborated with cross-functional teams to develop technology solutions aligned with project objectives.
- Developed user documentation and training materials for software applications.
- Conducted system audits to verify compliance with IT standards and policies.
- Assisted in troubleshooting technical issues to support end-user productivity.
Project Manager
Project Manager – GRC & Cybersecurity
Lincoln
05.2018 - 04.2021
- Managed project timelines, ensuring on-time delivery of key milestones and adherence to schedules.
- Coordinated cross-functional teams, aligning project objectives and deliverables to enhance collaboration.
- Led project planning for GRC and cybersecurity initiatives.
- Facilitated stakeholder meetings to gather requirements and provide timely updates, enhancing communication flow.
Education
Bachelor of Science - Computer Engineering
University of Nebraska-Lincoln
Lincoln, NE10-2017
Skills
- System analysis
- Technical troubleshooting
- Technical documentation
- Regulatory compliance
- Project management
- Risk assessment
- Cross-functional collaboration
- Stakeholder engagement
- Problem solving
- Attention to detail
- Effective communication
Languages
English
Full Professional
Spanish
Limited
Timeline
Technology Analyst
Information Technology Business Systems Analyst/Co
04.2021 - Current
Project Manager
Project Manager – GRC & Cybersecurity
05.2018 - 04.2021
Bachelor of Science - Computer Engineering
University of Nebraska-Lincoln