Edward Alford
Ralston
Summary
Dynamic operations leader with a proven track record at Four Points By Sheraton, enhancing operational efficiency and implementing strategic planning initiatives. Skilled in cost control and team collaboration, I successfully optimized workflows and improved guest experiences while managing multiple hotel properties. Proficient in LightSpeed PMS, I drive results through effective staff training and development.
Overview
4
4
years of professional experience
Work History
Director of Operations
Four Points By Sheraton
03.2024 - 06.2025
- Supported daily operational tasks to streamline workflow and enhance overall efficiency.
- Assisted in implementing safety protocols to maintain compliance with industry standards.
- Collaborated with team members to identify areas for process improvement and optimization.
- Maintained inventory records using management software, ensuring accuracy and availability of supplies.
- Was in charge of the bistro/bar department
Chief Engineer
Hotel Deco
10.2022 - 03.2024
- Led engineering projects from concept to completion, ensuring adherence to design specifications and quality standards.
- Collaborated with cross-functional teams to integrate innovative solutions into product development initiatives.
- Conducted thorough technical evaluations of systems, identifying areas for improvement and implementing corrective actions.
Regional Chief Engineer
CPG Hotels
01.2021 - 10.2022
- Led engineering team to enhance hotel infrastructure and guest experience.
- Developed maintenance schedules to ensure optimal performance of building systems.
- Implemented energy-efficient solutions, reducing operational costs and environmental impact.
- Coordinated with vendors for timely procurement of engineering supplies and services.
- Was in charge of four hotels. Omaha/Indiana/St.Louis
Education
GED -
Lafayette High School
Lexington ,Kentucky05-1997
Skills
- Operational efficiency
- Operations oversight
- Strategic planning
- Strategic planning and execution
- Cost control
- Schedule oversight
- Operations management
- Teamwork and collaboration
- Staff training/development
- Staff management
- Customer service management
- Customer service
- Knowledge of LightSpeed PMS
Timeline
Director of Operations
Four Points By Sheraton
03.2024 - 06.2025
Chief Engineer
Hotel Deco
10.2022 - 03.2024
Regional Chief Engineer
CPG Hotels
01.2021 - 10.2022
GED -
Lafayette High School
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