Edwin Barrios
Grand Island
Summary
Sales professional with proven ability to drive revenue growth and enhance customer satisfaction. Known for fostering collaborative team environments and delivering results in dynamic settings. Skilled in strategic planning, client relationship management, and adaptive problem-solving.
Overview
11
11
years of professional experience
Work History
Sales Specialist
American Family Insurance Company
06.2021 - Current
- Assisted in identifying customer needs and providing tailored product recommendations.
- Supported sales team by preparing promotional materials and coordinating events.
- Collaborated with colleagues to enhance customer service experiences and resolve concerns.
- Engaged with customers to build relationships and foster repeat business opportunities.
- Maintained up-to-date knowledge of product features, benefits, and market trends.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
Sales Specialist
Shelter Insurance
05.2019 - 06.2021
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Firefighter
United States Army Reserve
06.2015 - 06.2021
- Responded to emergency calls, ensuring rapid assessment and intervention during fire incidents.
- Operated firefighting equipment, including hoses, pumps, and ladders to suppress fires effectively.
- Managed inventory of firefighting supplies and equipment, ensuring availability and compliance with safety regulations.
- Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
Collections Representative
Amur Equipment Finance
06.2017 - 04.2018
- Managed collections process for overdue accounts, improving recovery rates through effective communication strategies.
- Conducted account analysis to identify trends and develop targeted collection strategies based on customer behavior.
- Processed payments and contracts on accounts.
- Counseled debtors on payment options and arranged installment agreements.
- Handled numerous outbound and inbound calls daily with goal of collecting owed debt.
- Negotiated to collect balance in full.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
Campus Security
Grand Island Senior High
08.2016 - 05.2017
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Bachelor of Science - Legal Studies
Bellevue University
Bellevue, Nebraska, NE05.2024
Skills
- Relationship building
- Client relations
- Customer service and care
- Upselling and cross selling
- Team collaboration
- Sales presentations
- Cash handling
- Fluent in Spanish
- Customer service
Health Statement
Bilateral Hands Pain, Experiencing pain, tingling, and numbness in hands affecting daily activities.
Dates - Last Updated
2023-10-01
Timeline
Sales Specialist
American Family Insurance Company
06.2021 - Current
Sales Specialist
Shelter Insurance
05.2019 - 06.2021
Collections Representative
Amur Equipment Finance
06.2017 - 04.2018
Campus Security
Grand Island Senior High
08.2016 - 05.2017
Firefighter
United States Army Reserve
06.2015 - 06.2021
Bachelor of Science - Legal Studies
Bellevue University