Edwin Tovar
Lincoln
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
16
16
years of professional experience
Work History
Telecommunications Contractor
Lincoln, NE
10.2023 - Current
- Installation: Plan and execute the installation of coaxial, twisted-pair, and fiber optic cables for residential and commercial clients.
- Troubleshooting: Diagnose and resolve connectivity, signal, and hardware issues, aiming for high first-call resolution rates.
- System Testing: Operate diagnostic tools (cable testers, signal meters) to ensure network integrity and optimal performance.
- Equipment Setup: Configure modems, routers, and set-top boxes to provide seamless internet and television access.
- Compliance & Safety: Adhere strictly to industry wiring standards, building codes, and safety protocols.
- Customer Service: Educate clients on how to use their systems and maintain excellent customer satisfaction scores.
- Inventory & Reporting: Maintain accurate records of completed jobs, trouble tickets, and daily stock/material usage
Mapping Engineer
Google
Greensboro, NC
02.2022 - 10.2023
- Data Collection & Processing: Capture geospatial data utilizing GPS, remote sensing, aerial photography, and laser ranging.
- System Development: Build and manage Geographic Information Systems (GIS) and related applications to support diverse projects.
- Data Integration: Translate field survey notes, satellite data, and legal deeds into accurate, digitized map layers and models.
- Quality Assurance: Verify the accuracy, completeness, and scale of maps before final release or construction.
- Cross-Functional Support: Collaborate with surveyors, cartographers, and civil engineers to provide site maps and spatial analysis inputs
- Vehicle Operation: Drive assigned routes efficiently, adhering to all traffic laws while navigating urban traffic, one-way streets, and varying weather conditions.
- Equipment Management: Monitor and operate roof-mounted camera rigs. This involves ensuring the equipment captures high-quality photos at designated intervals.
- Data Logging: Log daily data metrics, swap storage drives, and perform basic troubleshooting if technical errors occur.
- Route Planning: Plan daily paths between assigned starting and ending points to ensure maximum geographic coverage while avoiding obstructions
- Quality Assurance: Meticulously reviewed collected data to ensure proper image quality, adherence to strict privacy standards, and compliance with project mapping requirements.
City Carrier Assistant
USPS
Greensboro, NC
11.2021 - 02.2022
- Receiving mail from the distribution center and organizing it into an efficient system for sequential delivery
- Delivering mail in a vehicle or on foot along a predetermined route, maintaining the established schedule
- Collecting any outgoing mail on the route and returning it for sorting and delivery
- Maintaining the route even during adverse weather conditions, such as rain, snow or extreme heat
- Assisting customers along the route with their postal needs, including providing change of address forms when requested or selling postage to customers requiring it
- Using a portable scanner to track certain parcels or pieces of mail
- Vehicle Safety & Maintenance: Upheld a spotless driving record by implementing defensive driving techniques, performing routine vehicle checks, and ensuring assigned mapping vehicles were fueled and secure at all times.
Cutter / Graphic Designer
Metal Plex
City Of Industry, CA
08.2020 - 11.2021
- Managed Cutting machines
- Training new employees
- Kept track of material stock
- Graphic Designer
Amazon Delivery Driver
DHB Delivery
Rosemead, CA
12.2019 - 08.2020
- Delivering amazon packages to homes, businesses, apartments
- Loads and unloads packages into/out of van
- Inspects van equipment and supplies such as tires, brakes, etc.
- Give customer service when needed
Logistics Coordinator
HiTi Digital, Inc.
Walnut, CA
07.2019 - 11.2019
- Dispatch, coordinate and follow up with warehouses
- Contact trucking companies for price comparison, pickups and follow up on shipments
- Deduct sales from inventory (manage inventory)
- Generate customer invoices and send to customer
- Inventory management/control
- Process receiving and customs paperwork and sure accuracy
- Finance
- Process Accounts Payable invoices into system and assist/allow payment approval.
- Process Accounts Receivable payments, prepare deposits and relieve customer accounts
- Manage collections
- Manage and provide daily bank balance and Accounts Receivable cash flow expectations
- Bank reconciliation
- Administrative
- Monitor office utility bill and expenses, submit for payment
- Coordinate travel for HQ Staff visits
Funding Coordinator
Shift Operations, LLC
Commerce, CA
10.2018 - 04.2019
- Communicated with Area Managers and Dealers in regard to the status of the loan applications being worked
- Accurately completed employment, residence or landlord, and income verification on transactions submitted for funding and point out any variance to the original decision
- Ensured submitted contracts and loan packages were completed, accurate and reflect proper approval authorities relative to the underlying credit decision
- Ensured contracts submitted for funding have been accurately completed, specifically Truth-In-Lending and Regulation Z disclosures and ensure the accurate calculation and proper disclosure of federal or mandated fees
- Closely inspected loan package documentation for suspicious or fraudulent documentation.
- Build strong working relationships with the Sales/Marketing Team, Credit Team and Dealership Body.
- Kept in contact with the lenders (banks) to handle any issues that occurred
- Managed any confidential information about the customer with care
- Handled escalations; Car returns, cancelling loans, flat cancels
- Customer Service
- Took in daily phone calls for customer service and any questions customer had about the funding process with our dealership
- Reached out to customers to collect any missing stipulations
- Reached out to customers to follow up on any issues they might have had with the process
- Handled mad customers and had to de-escalate the situation
- Perform other related duties as required or as assigned
Mender
Mohawk Industries
Dalton, GA
08.2017 - 03.2018
- Quality check on every roll of carpet, must check and mend the carpet as it comes out of the machine
- Operator
- Manage the operation of the machine as it creates the carpet. Includes changing blades, looking for any defects as the carpet is being produced. Manage the yarn input into the machine
- Creeler
- Organize the yarn in the specific pattern to be threaded into the machine. Be in the constant lookout for any mishaps, stuck yarn, or undone yarn
- Outstanding attention to detail
- Fast pace work environment
- Problem solving
Marketing
First Star Logistics
Cincinnati, OH
06.2010 - 06.2017
- Co-worked with the marketing director
- Monitored website’s analytics
- Worked on company Marketing events
- Updated and shared social media
- Brain storm topics for events and prizes
- Customer Service / Clerical
- Handled cash application and managing accounts receivable
- Communicated with agents, brokers, carriers and insurance providers
- Created & managed revenue reports
- Managed the approval & denial of carriers into our system.
- Handled request, updating, and creating insurance certificates in the system
- Efficiently and quickly resolved customer and agent complaints
- Collections
- Trainer
- Oversaw training of each new employee for the customer service department
- Traveled for company in order to train our agents and hear any concerns they had
- Recognized by upper management & the president of the company for being a reliable, consistent, and maintaining a high degree of quality when preparing projects
Education
No Degree - Business Management And Marketing
Cincinnati State
Cincinnati, OHSkills
- Spanish (Fluent)
- Proficient in Word, Excel, PowerPoint
- Over 15 years of combined experience in Management and Employee Relations
- Time Management, able to work well under pressure, meeting multiple and sometimes conflicting deadlines
- Able to self-start and work independently with minimal supervision
- Able to work in an accurate, detail-oriented and highly productive manner
- Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards
- Customer Service, personable professional whose strengths include cultural sensitivity and ability to build rapport with a diverse workforce in a multicultural setting
- Proactive problem solver with experience improving workflows, troubleshooting issues, and adapting to changing situations
Timeline
Telecommunications Contractor
10.2023 - Current
Mapping Engineer
Google
02.2022 - 10.2023
City Carrier Assistant
USPS
11.2021 - 02.2022
Cutter / Graphic Designer
Metal Plex
08.2020 - 11.2021
Amazon Delivery Driver
DHB Delivery
12.2019 - 08.2020
Logistics Coordinator
HiTi Digital, Inc.
07.2019 - 11.2019
Funding Coordinator
Shift Operations, LLC
10.2018 - 04.2019
Mender
Mohawk Industries
08.2017 - 03.2018
Marketing
First Star Logistics
06.2010 - 06.2017
No Degree - Business Management And Marketing
Cincinnati State