Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

EFREM S E N D E K

Omaha,NE

Summary

Proactive and detail-oriented Cybersecurity student with hands-on experience in vulnerability assessments, incident response, and system security. Skilled in network troubleshooting, security controls, and log analysis. Seeking to leverage technical and analytical skills in roles such as Network Administrator, Help Desk Analyst, IT Support Specialist, or SOC Analyst to gain further experience and contribute to an organization's security posture and operational efficiency.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Security Capstone Project

Metropolitan Community College
08.2023 - 11.2023
  • Built virtual machines from scratch, configured networks, and installed multiple client and server operating systems. Created and managed users and policies using Active Directory. Conducted penetration and vulnerability testing, utilized SIEM tools like Wazuh for log analysis, and implemented various network hardening measures, including firewalls. Documented each step in detail

Processing Associate

Fiserv
04.2023 - Current
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Prioritized initiatives to increase success rates of strategic projects.
  • Expedited order processing, ensuring timely delivery of products to clients.
  • Maintained excellent professional relationships with colleagues, fostering a positive work environment conducive to collaboration and problemsolving.
  • Entered, balanced, and corrected routing, account, and check numbers on deposited checks.

Assistant Manager and Customer Service Representat

Downtown Food Mart
09.2019 - 04.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Operatedated pos machines for smooth operations

Education

Bachelor of Science - Cybersecurity

Bellevue University
Bellevue
05.2025

Associate of Applied Science - Information Technology - Cybersecurity

Metropolitan Community College
Omaha, NE
02.2024

Skills

  • Project Management
  • Incident Response
  • Kali Linux
  • VMware
  • Wireshark
  • Metasploit
  • NIST Cyber Security Framework
  • Mac OS
  • IOS
  • Linux
  • Windows
  • Networking & Troubleshooting
  • Active Directory
  • Office 365
  • C
  • SQL
  • Python
  • Java
  • JavaScript
  • JSON
  • PowerShell
  • Bash Scripting
  • SIEM
  • IDS
  • IPS Log Analysis
  • Vulnerability Assessment
  • Penetration Testing
  • HTML
  • CSS
  • REST APIs
  • DevOps
  • SDLC
  • Agile Methodologies
  • Problem-Solving
  • Communication
  • Time Management
  • Adaptability
  • Troubleshooting
  • Team work

Certification

  • Ethical Hacking Essentials - E-Council
  • CompTIA A+ (In Progress)
  • SECURITY + (In Progress)

Awards

Dean's List, Metropolitan Community College

Timeline

Security Capstone Project

Metropolitan Community College
08.2023 - 11.2023

Processing Associate

Fiserv
04.2023 - Current

Assistant Manager and Customer Service Representat

Downtown Food Mart
09.2019 - 04.2023
  • Ethical Hacking Essentials - E-Council
  • CompTIA A+ (In Progress)
  • SECURITY + (In Progress)

Bachelor of Science - Cybersecurity

Bellevue University

Associate of Applied Science - Information Technology - Cybersecurity

Metropolitan Community College
EFREM S E N D E K